Emergency Maintenance June 29

TenebrousTenebrific · June 2018

The game is currently down for Emergency Maintenance. The Team is aware and is looking into the issue. We do apologize for the inconvenience this may cause. As soon as we have more details to provide, we will do so here. Thank you so much for your patience while this issue is resolved as quickly as possible.

[Deleted User] · June 2018

Hey everyone, I just checked in with the team and while I don't have an update on a time for you, I can say that this is a server issue and we are currently in contact with Google trying to get it resolved. I'll update you when I know more.

[Deleted User] · June 2018

Hi all, thank you for patience during this extended server downtime. We don't have an ETA for you right now, but we are now dealing with issues with our data infrastructure. We've seen a lot of questions about compensation, and while we don't know what that looks like yet - we can say that we will be very carefully considering the impact this has had on Summoners. We will know the full extent of the impact once the game is back up, and once we know that, we will be having some very serious internal conversations of what we need to do for you all.

[Deleted User] · June 2018

Hey everyone, I have another update for you all. We are continuing to work on a solution, but it appears that we are at least still a few hours away from a fix. We will be talking about compensation as previously mentioned, but these conversations will be happening next week once we've been able to assess the full impact to The Contest.

Thank you again for your patience, and we are sorry our servers have let you down so spectacularly.

TenebrousTenebrific · June 2018

Hey Summoners, we are happy to report that the game is now back up. We will be continuing to closely monitor stability. We apologize for how long it took to get things back up and running, and appreciate everyone's patience. As previously mentioned, we will be assessing the full impact and start discussion regarding what compensation will look like early next week.

For the remainder of the current Alliance Quest, the team has placed the timers to 30 minutes.

Emergency Maintenance June 29

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