Arena issue (Post Update)

SayfasiSayfasi Member Posts: 89 ★
in Bugs and Known Issues
I did a few rounds of arena before I updated to the new version today (7/10). Now that I updated I cannot continue in that arena. When I click to go into the arena, all I get is this screen:


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Comments

  • LonMLonM Member Posts: 42 ★
    @Kabam Miike @Kabam Jax new updates .. new bugs .. nice work.
  • SayfasiSayfasi Member Posts: 89 ★
    Just tried to start another arena and after selecting my 3 champs, it brought me to the same screen. Both arenas are now bugged for me.
  • ChrisChilly81ChrisChilly81 Member Posts: 23 ★
    I was looking for a thread on this because I’m having the same issue trying to enter the Silver Centurion arena
  • Potatoslice500Potatoslice500 Member Posts: 295 ★★
    Update broke the arenas
  • UnknownUnknown
    edited July 2023
    This content has been removed.
  • Viz_NorvisViz_Norvis Member Posts: 35 ★
    Having the same issue on iPadOS , I have the sigil shortened arena / express arena option ticked on , if that helps you recreate the problem, kinda sux cuz there is an arena grind quest I wanted to do.
  • Rudolph_RaindeerRudolph_Raindeer Member Posts: 323 ★★★
    I have same issues
  • Mario187xMario187x Member Posts: 7 ★
    Same issue here with express mode. Tried it in the other arena without the express mode and didn't got the issue.
  • Standardman1989Standardman1989 Member Posts: 574 ★★★
    Its Only on ARENA 4 for me
  • Factorof8Factorof8 Member Posts: 1
    Same issue, all 3 arenas, Android.
  • captaincushcaptaincush Member Posts: 868 ★★★★
    one solution to be able to get into arenas is to go to the main arena screen and click the little door at the top left corner of that specific arena. It will let you quit, which will end your streak, but you will be able to go back in and play arena again, just have to uncheck the express mode until it's fixed
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey there, we are aware of this issue and are working to address it as soon as possible. The workaround here is to not use Arena Express mode during this time.
  • serv71serv71 Member Posts: 18 ★
    Please do it quickly, i have juste a little Time to play today...
  • Standardman1989Standardman1989 Member Posts: 574 ★★★
    It's because of the fast fight button with the seal it bugs directly
  • serv71serv71 Member Posts: 18 ★
    @captaincush thanks for the tip!
  • captaincushcaptaincush Member Posts: 868 ★★★★
    serv71 said:

    @captaincush thanks for the tip!

    Wish I could take credit for it, but I found that helpful info in the main discussion thread courtesy of @Squammo
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    If you are experiencing locked characters or progress, please press the EXIT ARENA button at the top left of the Arena tile in the Fight screen, where you see the Arena Art. The button icon looks like a small door.


  • duribe76duribe76 Member Posts: 4 ★
    This also happened to me without express arena mode. Game crashed after I selected my 3 champs, got the same screen after game restarted and tried to go back
  • UnknownUnknown
    This content has been removed.
  • RekamRekam Member Posts: 16 ★
    Kabam Miike said:

    If you are experiencing locked characters or progress, please press the EXIT ARENA button at the top left of the Arena tile in the Fight screen, where you see the Arena Art. The button icon looks like a small door.


    Ok yes but i lose my streak
  • nimrod07nimrod07 Member Posts: 3 ★
    Streak is gone now. Thanks Kabam
  • RekamRekam Member Posts: 16 ★
    I'm not a user of express arenas, and i have the same problem/bug in all arenas
  • UnknownUnknown
    edited July 2023
    This content has been removed.
  • DanxorDanxor Member Posts: 119 ★★
    Kabam Miike said:

    Hey there, we are aware of this issue and are working to address it as soon as possible. The workaround here is to not use Arena Express mode during this time.

    I assume since Arena Express is a feature people pay money for, we will have to be compensated Summoner Sigil days equal to the number it is broken for, otherwise you will be offering refunds for the period?
  • ProducteProducte Member Posts: 74 ★
    Resuming arena with the "exit door" icon makes us lose the streak. Also this is a "pay to have" feature. I expect good compensation for this. My game updated and I have now 3 of my 7 stars locked. Then I came to the forums and saw what happens.
  • PakPak Member Posts: 8 ★
    When entering arena different problem is occuring to my account . It goes in infinite update screen


  • vernondesousavernondesousa Member Posts: 21 ★
    Still no fix from Kabam? Just Exit the fight and lose your streak so it can happen when I build my streak again? Come on ...
    Kabam Miike said:

    If you are experiencing locked characters or progress, please press the EXIT ARENA button at the top left of the Arena tile in the Fight screen, where you see the Arena Art. The button icon looks like a small door.


  • Maat1985Maat1985 Member Posts: 2,412 ★★★★
    if only the whole game had that button that looked like a small door for us to exit via
  • UnknownUnknown
    This content has been removed.
  • Viz_NorvisViz_Norvis Member Posts: 35 ★
    edited July 2023
    Danxor said:

    Kabam Miike said:

    Hey there, we are aware of this issue and are working to address it as soon as possible. The workaround here is to not use Arena Express mode during this time.

    I assume since Arena Express is a feature people pay money for, we will have to be compensated Summoner Sigil days equal to the number it is broken for, otherwise you will be offering refunds for the period?
    How can I upvote this post ?
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