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Re: September Clawback Account Suspension
I played the new quest and now I’m frozen for 7 days. Didn’t even know there was a problem w reward much less should I be penalized for it.
Aq/aw/bgs all will suffer due to you error. I spend notably on this silly game and you guys are telling me I’m not allowed to play for a week be because your team messed up? That is probably the dumbest thing you could of done to retain a customer. Let me back in to continue as always or lose revenue.
Re: September Clawback Account Suspension
Better have everything on account When you compensate.
-7 Hour crystals
-BG objective rewards including Summoner fest points since there are rank rewards.
-DSE and ALL the daily quests I will be missing
-Calendar Dates I will miss and won't be able to complete
-AQ rewards
-AW rewads yes I am even counting the little ammount of shards I would be getting.
-Any time objectives I will be missing (Yes I will even include the raid tickets from that lame raid daily objective)
The least you can do right now is at least prevent alliances from kicking members until you solve this.
Yes its a lot of work and I am being picky AF; but lets be fair, at this point you should be ashamed of yourselfs and probably ashamed of your product.
Re: September Clawback Account Suspension
I was also gonna get a couple of rebirth crystals before they went away and now I can't
Re: September Clawback Account Suspension
Boy I love being punished for playing a game that I didn't realize was faulty sorry kabam it's definitely my fault. I should instantly know when a bug will pop up.
Re: September Clawback Account Suspension
They made mistakes and we got punishment for this!😂
Re: September Clawback Account Suspension
You're about a billion miles over the top here. Yes, this situation absolutely sucks, it never should've happened, and Kabam needs to figure their **** out and stop with all of this garbage.
But your account is only suspended so they can review it and claw back any rewards you shouldn't have gotten. Yes, it is their fault and not your fault, but there's nothing unlawful here, though you're welcome to go get laughed at by some lawyers if you want.
We will be getting extra compensation for the additional time locked out. However, it's just a double of the same crappy compensation they're giving everyone. So yeah, everything sucks.
Re: September Clawback Account Suspension
actually unbelievable I’m “banned” for 6 days because I was playing the new event quest I didn’t even see any catalysts that would need to be removed truly hard to believe as a c5 player in battles grounds now I’m absolutely screwed thanks Kabam
Re: September Clawback Account Suspension
My only concern is that they will clock out shortly without fixing this and our crappy comp package will become more crappy as we're stuck out of the game for longer than necessary. Hopefully someone cared enough to tell them they're not going home while the problem they created exists.
Re: September Clawback Account Suspension
So you just suspended everyone that did any part of the EQ? Not just the ones that actually received the benefits of the bug?
Not cool.