Best Of

Impacted Crystals only*

You're misunderstanding how the RER Shards operate.

Any 7-Star Dupe = RER Shards
Max Sig Titan Dupe = RER Shards + More RER Shards

The Sig 200 RER bonus is only for Max Sig Champions from Titan Crystals, and all impacted Crystals opened during the impacted period will not be qualified for RER Rewards.

Initial post had an error related to tag requirements for solo Coliseum. I have updated the post above.

Yeah me too. Anyone have a handy link to a post explaining it?

Hey friends,
First off, thank you for the feedback on the compensation over the past few days. I’ve read every thread, every reply, and every DM.
I get why a lot of you feel this route isn't the move for this comp, especially when you compare it to previous ones. I did bring the feedback to the Team, but ultimately, the decision was made to go ahead with the compensation outlined.

A couple of things we want to be clear about:
We notified that the bug exists as soon as we were aware of it, right when it was fixed, and as soon as we had a compensation plan. From that point, there wasn't much for us to say. As I've said many times, I think it's important you get to speak your mind in a public forum, so I didn't close down any of the threads after a decision was made.
Ultimately, we wanted to lean on the generous side for this issue, since imo, it was a pretty large issue.
Walking the line between “make players whole” and “don’t incentivize future bug abuse” is never easy, and refunding broken Crystals is where we landed on this one.

Each issue in the game is independent of itself. I completely get why many of you are comparing this to the Zola compensation - the situations feel similar on the surface, but in reality, there is a large difference between Basic Crystals and Titan Crystals. Different crystal types have very different economic impacts on the game. Treating every issue with a one-size-fits-all response, regardless of context, just isn’t feasible in the long run.

We know this answer isn’t going to satisfy everyone; it never does in these cases.

We don't want to encourage players to take advantage of bugs, but we do want players to feel confident that the Crystals they open are accurate and correct.
As I'm sure you can imagine, this was as frustrating an experience for us as it was for all of you.
Nobody on the team wants to ship bugs like this, and nobody wants to see the Community upset -
For the obvious reasons, and also because then they have to deal with me yelling (figuratively) about it.

We learned a lot from this instance, and we’re going to keep working on getting better at preventing these issues from happening in the first place.

really appreciate the open communication from the game team to the numerous concerns expressed here and other places…. You guys really nailed it. Such an impressive turn around recently 🙄

Restarted it a bunch. Here’s my screen: