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Dear Kabam,

This is a heartfelt message coming from a player who has been playing this game since Dec 10th 2014. You ask me how I remember the date so accurately? because it was a teenager getting introduced to marvel characters after binge watching Iron Man, Cap, Wolverine and deciding to play like them and experience the joy and honestly I was blown how good this game was in its earliest stages and I was addicted to it. I out in so much time and then money later on as I grew bringing my account its peak getting into celestial etc.

But now it is all falling apart and I'm pretty sure the whole community knows the reasons but the nail in the coffin for me started yesterday, when I decided to push in bgs over the weekend and started matching players only to lose all my winnable matches due to connection error. To make sure it is not me I changed to cellular data and the issue still persisted. So I left the game for that time and came back today as I had to complete my war path as well.

I cautiously started my game on cellular data giving benefit of doubt to kabab but to my surprise it didn't work and to add salt to the wound it disconnected me after I won an easy matchup thus losing a bonus point. The I was suggested to reinstall the game, which I did and then the game worked fine. After few hours I decided to push again in bgs to recover my lost points. again lost a match to disconnect, then changed to cellular data won a match and the very next match(remember I am on cellular data) got another network error and lost the match. Like what is actually going on? Now I have uninstall and reinstall again before every single match???

Every other thing is working fine like FaceTime, apps and websites on my WiFi. I wanted this to be a post rather than bug report because honestly I don't think any one cares even, it's just about the money. I have attached all the proofs/images/videos I was able to gather. (Couldn't attached videos as it is not supported)

And finally with a sad heart I think it is time to bid farewell to this game after this war season. In some ways I'm positive that I will be able to put my money to good use somewhere else which is less stressful and worth more. Thank you for everything Kabam.

Yours overly invested,
Summoner/Player