Best Of

After some thought I change my mind. Affected players should obviously get comp'd and I understand having to patch it asap to limit damage, but they should really consider some type of fair compensation for those who waited.

If this goes through it only trains the community to exploit the game in these situations. I don't want to sound salty, but this isn't fair. Not a good way to go into Banquet imo.

Shame on all those that were in timezones sleeping or working that couldn't take full opportunity to exploit and get further comp :(

They should just take the L and give everyone in the game 1 copy of all the missing champs. Then go out and hire some people who know how to test stuff before they push it out as this has happened twice before already and still they haven't learned anything

The fairest thing to do is give 1:1 crystals to those affected, and 1:1 of the old crystals to those that open in the first 24 hours.

I generally agree with you, but I’ve had numerous times where Amazon has told me to keep something and they would send a replacement - most likely because it wasn’t worth the shipping to get it back.

This kind of move will just condition people to exploit bugs. I feel bad for all those people who waited for the crystals to be fixed or were not able to get on in time to take advantage of this bug.

And I don’t even have a dog in this fight because I open all my basics as I get them so I wasn’t saving any for today. So there is no world where I would get comp for this in any way. But this move rewards a group of people and absolutely punishes others. Pretty gross

Fairest compensation wouldve been the "champs missing" divided by total pool multiplied by crystals opened.

Give them a selector from the missing champ pool for each whole number based on the above.

There are essentially three groups of players affected by this incident:

1. Players who hoarded crystals and opened them during the bugged window.
2. Players who hoarded crystals but opened them only after the basic pool was correctly updated.
3. Players who didn’t hoard any crystals and therefore have nothing to open, even if the window were extended.

Kabam has chosen to compensate only the first group. This is likely because they are the smallest group, meaning compensating them has the least impact on the game’s overall economy. From what I’m seeing across various social platforms, most players who opened crystals during that time didn’t even realize the basic pool hadn’t been updated. Many stopped opening crystals as soon as they discovered the issue. Yes, there were probably some players who knowingly opened bugged crystals, but they were likely very few, because at that moment there had been no announcement about compensation or what its scale would be. Most sensible players wouldn’t take that kind of risk.

In my opinion, if Kabam’s only feasible option is to distribute 7★ shards—and they cannot remove materials (like extra sigs or Titan shards) or give selectors at a 1:10 ratio—then compensating group 1 is the least unfair and least disruptive solution for the game’s economy.

If Kabam chose to give 1:1 compensation to group 2 (which I believe is much larger), it would actually be more unfair to group 3, who had no crystals saved at all. That approach would also be far more damaging to the game’s overall economy.

In my view, the best solution would be to give one selector to the entire community and then provide a special crystal containing only the 21 champions missing from the basic pool—call it the “We Messed Up Again Crystal”—to the players who opened their crystals during that 45-minute window. This could be done at a 1:8 ratio, which is fair because 21 champions were missing from a pool of 168, meaning on average players lost out on a new champion roughly once every 8 crystals.

@KabamPinwheel Yes exactly, people punished for not opening crystals in first 15 min? Wow. What an unfair advantage for those who gets twice crystals. If someone opened 50 crystals, they gets 1000 sigs for free and than getting back all crystals for new champs. It's worst situation in this competitive game modes. I would request them to either take those sigs and champs back from players which they got from bugged crystals or give compensation to all players globally.