Best Of

At the end of the day, one thing I think everyone can agree on, regardless of how they're behaving, is that we're all here because we love this game and that we want it to succeed.

The definition of success shifts depending on where you are in the MCOC food chain. To the community, success is based on feel; to Kabam as a company, success is most likely based on metrics.

When something is announced like this, energy and elders' marks change, and the community goes, "This feels really bad, and we don't like this." Then you guys go, "Well, we can see the data, and this is for the best."

There's a real disconnect there, which creates a lot of tension between the two groups very frequently these days, and having the two main sides of the coin battling like that is not healthy for the game at all. I hope everyone can agree on that. 

It's no denying that the amount of contact we have as a community with the game devs and teams is a privilege, especially compared to other games and companies; however, since we do have that privilege, it should be used to its best potential, and currently it really is not and to the community it constantly feels like everyone is butting heads with you guys, we say one thing and then you do the opposite, ex: the prestige and eq changes.

I think that in order for the game we all love to succeed, there should be some kind of middle ground between "we feel this way" and "well, I understand that, but this is how it is." I don't know what that would look like in the long or even short term, but having more points of transparency, feedback, and communication from both sides could help propel the game forward.

i'm rambling now so maybe someone can see what i'm trying to say and pick it up from there. We just all want the game to succeed, the community would love to work together with kabam in some capacity to help faciliate that but currently, no matter how much we hear from you guys, we feel ignored and unheard most of the time. That should change

It’s a big part of the frustration. If you opened up all of your crystals when the Titan rolled over to the new champ pool, you were opening a crystal that had inferior champs in it. Instead of just compensating this group, they extended the compensation to everyone after who opened up a Titan after Zola was added back into the pool. The explanation from @Kabam (Osaurus) Rex in his compensation post is to extend it to everyone even if you weren’t affected by having to open a worse crystal. It just shorts those of us who did open all of their Titans with no chance of potentially acquiring Zola.

In the past, they have set precedent that if you weren’t affected by Kabam’s errors you received no benefit. Everyone remembers when they opened Nightmare Raids and it was bugged and so they shut it all down and gave full map rewards plus refunded all the Raid tickets to anyone affected. Anyone who played regular Raids or who hadn’t joined the bugged Nightmare Raids yet before they closed them was left shafted.

That smaller group of people who jumped into the Nightmare Raids that Kabam screwed up received justifiable compensation. No one else did. Now those of us who opened an inferior Titan crystal are given the same rewards as those who opened a better crystal. Just very inconsistent way to deal with things by Kabam.

this would have been a wayyy different response if Nico/ Dean was missing…

Nice to get some interaction and acknowledgment of what most of us have been seeing for the past couple of months. Much appreciated.

What’s the status, then, of providing remedy for the myriad of issues hitting us on a regular basis? I realize nerfing the EQ is one of the responses, but has there been some relief provided that I’ve missed?

Not trying to be obtuse, and I may have missed something since I’ve been playing only here and there recently. Just an honest question…

Dr. Zola

Thanks for the response @Kabam Crashed. Even in rough times, consistent communication goes a long way—it’s really all the playerbase asks for to feel connected.

I feel like they want us to stop playing the game. Right now i want to play but can’t because i have no energy. This goes back to the alliance quest thing where we are real people with real lives and we can only play this game when we have free time. I have a job, a family, a house, responsibilities.. I can’t hop on the game every hour when my energy is full then play for 10 minutes. I need to be able to play what i can when i can and this energy restriction is making that impossible. I have honestly never been so close to walking away from this game.

Excuse the lack of communication by saying they were too busy putting out fires ... Proceed to sprinkle kerosene all over the place and start playing with matches.

I thought Crashed post was very convenient listing thongs like connection issues and EQ (which is already being taken care of). Now we can see why.

Putting out fires that you guys caused yourself is not an excuse...

If I cant use elder marks to play bg then I just wont play bg. I guess thats a win since I can abandon and quit playing yet another mode. Kabam wants us all to quit playing and you can't convince me otherwise.