Best Of
Re: KABAM SUPPORT EXPOSED: How they really deal with summoners’ requests
Good day, fellow summoners! I’d like to tell you about how our beloved little indie company, Kabam, works!Tbh, I kinda feel like they really messed up this time too. yeah, trust is gone for me. Once it’s broken, it’s hard to get back.
As many of you know, last week a bunch of players got their accounts banned for donating to the game through third parties. Because of this, my honest and dear allies and friends suffered—people who play the game fairly, without using third-party software, and who also have great skill and an impressive stock of testosterone. They contacted support to find out exactly why they were banned, and the answer from support was a killer — they were banned for cheating in Battlegrounds. And everyone got the exact same response.
I’m not going to speculate on the real reason for the bans, because it’s just laughable. Nobody broke the rules in Battlegrounds — some of them didn’t even really play that mode in the past season.
So, here’s the point of my post: I wasn’t banned. And I thought — what if I contact support with the same issue my friends had, but with my account still active? Guess what? I got exactly the same response as my friends. You can’t make this up.
The funniest part is the ticket submission form. Support asks you to provide your in-game nickname, when you made a purchase, when you last logged in — all, apparently, just to create the illusion that they care about the player. In reality, it seems they didn’t bother to run any actual checks, since our beloved little indie company apparently decided to put their support in fully automated mode so they wouldn’t waste too much effort. I’ll attach screenshots of the ticket and the response to this post, as well as proof that I wasn’t banned.
But hey, don’t worry — any minute now @KarateMike is gonna roll in with the heartwarming “Hey, that's me” post and you’ll have your answer

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Re: KABAM SUPPORT EXPOSED: How they really deal with summoners’ requests
Very odd how all the sub 10 posts folks are coming out all at the same time.

11
Re: Possible bug!! VERY HIGH BAN CHANCE! Please read!
Not arguing that, but "VERY HIGH BAN CHANCE" is not a known statement of fact.Just as a heads up, you can't monetize clickbait on the Kabam forums. Many have tried, none have succeeded.I did it. Figured out the thing and it's true.
A million xp glitch/exploit every single day.
It's true that it does not affect the game. At the end of the day it's still an exploit.
Re: KABAM SUPPORT EXPOSED: How they really deal with summoners’ requests
So you cheated in battlegrounds and got banned? Yeah you can stay banned buddy.Didn't you even read this post? He is not banned but got the message about being banned...

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Re: KABAM SUPPORT EXPOSED: How they really deal with summoners’ requests
Kabam Support seems to operate on the principle: ‘We have one answer for every situation — why bother coming up with a second one?

14
Re: KABAM SUPPORT EXPOSED: How they really deal with summoners’ requests
I have never in my life met a game studio that treats their clients (players) like that, it makes you wonder if it is worth continuing to play such a game, because if you have any problem or question, no one will help you. And it does not matter how much money you donated to the game and how many years you dedicated to it.

11
KABAM SUPPORT EXPOSED: How they really deal with summoners’ requests
Good day, fellow summoners! I’d like to tell you about how our beloved little indie company, Kabam, works!
As many of you know, last week a bunch of players got their accounts banned for donating to the game through third parties. Because of this, my honest and dear allies and friends suffered—people who play the game fairly, without using third-party software, and who also have great skill and an impressive stock of testosterone. They contacted support to find out exactly why they were banned, and the answer from support was a killer — they were banned for cheating in Battlegrounds. And everyone got the exact same response.
I’m not going to speculate on the real reason for the bans, because it’s just laughable. Nobody broke the rules in Battlegrounds — some of them didn’t even really play that mode in the past season.
So, here’s the point of my post: I wasn’t banned. And I thought — what if I contact support with the same issue my friends had, but with my account still active? Guess what? I got exactly the same response as my friends. You can’t make this up.
The funniest part is the ticket submission form. Support asks you to provide your in-game nickname, when you made a purchase, when you last logged in — all, apparently, just to create the illusion that they care about the player. In reality, it seems they didn’t bother to run any actual checks, since our beloved little indie company apparently decided to put their support in fully automated mode so they wouldn’t waste too much effort. I’ll attach screenshots of the ticket and the response to this post, as well as proof that I wasn’t banned.

As many of you know, last week a bunch of players got their accounts banned for donating to the game through third parties. Because of this, my honest and dear allies and friends suffered—people who play the game fairly, without using third-party software, and who also have great skill and an impressive stock of testosterone. They contacted support to find out exactly why they were banned, and the answer from support was a killer — they were banned for cheating in Battlegrounds. And everyone got the exact same response.
I’m not going to speculate on the real reason for the bans, because it’s just laughable. Nobody broke the rules in Battlegrounds — some of them didn’t even really play that mode in the past season.
So, here’s the point of my post: I wasn’t banned. And I thought — what if I contact support with the same issue my friends had, but with my account still active? Guess what? I got exactly the same response as my friends. You can’t make this up.
The funniest part is the ticket submission form. Support asks you to provide your in-game nickname, when you made a purchase, when you last logged in — all, apparently, just to create the illusion that they care about the player. In reality, it seems they didn’t bother to run any actual checks, since our beloved little indie company apparently decided to put their support in fully automated mode so they wouldn’t waste too much effort. I’ll attach screenshots of the ticket and the response to this post, as well as proof that I wasn’t banned.


Re: Apocalypse Signature ability rework
Apocalypse could really use a tune-up. He is a very strong M.C.U. villain that does not live up to his reputation in game.
Re: The future looks bleak
Gacha Games will never be competitive, BGs isn't competitive.I get where you’re coming from, and I actually agree with a lot of your points. But the games you mentioned—COD, Fortnite, etc.—have a much bigger audience and way higher revenue streams, which gives them the resources to focus on purely competitive, skill-based modes without worrying about monetization as much.
COD and Fortnite are competitive because money doesn't buy you any advantages. You can spend $5000 on a PC and still lose off drop. All guns deal the same damage, you can't buy any upgrades. Money will never buy you any stats to help you win. There's a reason why some people are stuck in Bronze with their $5000 PCs while the guy on his $500 PC is in Unreal/Crimson
In BGs you will never see a whale stuck in Plat or Diamond, they are literally guaranteed Uru even if they are bad just based off of their roster.
The only people who think BGs is competitive are mobile players that have never played an actual non P2W game before. Name one competitive game where the highest rank is based on how much money you spent? You literally can't.
The only time BGs is ever competitive is during Battlerealm Brawl since every player is given an account with access to every character already fully leveled. It's up to them to come up with a deck that takes into account the drafting feature to ensure they end up with the appropriate counters.
There is nothing to fix with BGs. It's only purpose is to be a place where spenders can justify dropping $500 on defenders.
With a smaller player base like MCOC, the revenue is naturally more limited, so the devs tend to prioritize features that provide consistent income rather than modes that don’t directly benefit them financially. They also have to cover ongoing expenses and keep the game sustainable
So yeah, I get the frustration, but from a business standpoint, it’s hard for a game with a smaller audience to fully replicate the competitive structure of huge titles that don’t rely on monetized progression.
Re: The future looks bleak
Like the old cliche, things don't last forever, that includes this game.
With all the issues going on, enjoy it (as much as possible) before the servers are shut down (for whatever future reasons) for good! 😁
With all the issues going on, enjoy it (as much as possible) before the servers are shut down (for whatever future reasons) for good! 😁