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I can’t believe you guys are still talking about this.

We are not kabam, so we don’t ignore issues until everyone forgets about it

We don't do that, either.

We've talked about Mysterium a lot here.
There's nothing to share about it at this time.
I've brought all the feedback to the team, and I'll poke at it again this week - but as of this moment, nothing is changing.

I used to be able to pick up all T6B/T3A selectors and 7* shards from the all store, which was 16k and 10k, leaving with a bit leftover to spend on saga items or other stuff.
NOW, with a new update store, which is great, I can’t afford for a half of what I used to pick up.
What’s the point of upgrading store with increased values if we can’t keep up with it with the mysterium that’s available. Either way, it looks like it was cut down “unintentionally” by spreading it through 3 weeks and delaying it, or it needs to be increased to accommodate the new store prices.
Help us to unscrew this situation, please.

I can’t believe you guys are still talking about this.

We are not kabam, so we don’t ignore issues until everyone forgets about it

We don't do that, either.

We've talked about Mysterium a lot here.
There's nothing to share about it at this time.
I've brought all the feedback to the team, and I'll poke at it again this week - but as of this moment, nothing is changing.

So with the SQ shift things have already changed negatively, and as of this moment there will be no change to regression? Makes it sound like the mysterium nerf was deliberate, which makes this even worse, especially with all the times you said we were getting the same amount. So there's a couple ways to look at this:
1. You guys changed mysterium for the worse and are trying to gaslight players.
2. You guys changed mysterium for the worse and are somehow convinced it's actually the same.
3. You guys changed mysterium for the worse and are happy to leave us with less currency for an "improved" store, perhaps just balancing the magical "rewards budget".
4. Or you guys changed mysterium for the worse and are just unwilling to correct it for a reason that is either a simple lack of desire to do the work or it's too embarrassing to admit that all the times you doubled down on nothing having changed being incorrect.

I'm sure there might be other options too, but none of them look good. Mysterium changed for the worse, so it either needs to be corrected, or Kabam needs to be straightforward with why the changes were made.

I'm not thinking you guys knowingly did anything nefarious or intended to negatively impact anything with the shift. I think we're all just confused at the sequence of these events. The mysterium situation is considerably worse, you said it's not, the numbers make it clear that the defense is incorrect, and you guys don't want to correct it. It doesn't make sense.

I have never used any units to make a purchase in the store, but this morning I found that my units decreased by 2,000. However, if it was my oversight, could you please show me what item was purchased in the store for 2,000 units? Thank you.

You can request a detailed breakdown of what you purchased from the store, including the exact time, quantity, and type of bundle. I had the same issue where my Radiance unexpectedly decreased one day. I submitted a ticket and received a full report of my purchases (see the attachment above). I’d recommend submitting another ticket under the “Store Purchase” or “Account Transactions” category, and they should be able to provide the same detailed information for your missing units.