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Hello Kabam and fellow players. I have some evidence that can possibly help with people who were wrongly targeted by the recent ban wave.

I play multiple accounts and on Friday evening, only one of them was targeted in the latest ban wave. Since I have played all my accounts on the same two devices for several years, using the same software, this clearly shows there is an issue with the anti-cheat code recently released.

If you believe you were banned incorrectly, you should open a support ticket.

However, while I am not at liberty to discuss the details (I have not even been given all of the specifics, because the implementation details are sensitive protected information), it is possible for a player to play two accounts and only have one of them banned in the recent ban wave. If you are thinking that either both must have been flagged or neither and this proves a malfunction, I have discussed this possibility with Kabam and this specific circumstance can occur without a malfunction.

Hello Kabam and fellow players. I have some evidence that can possibly help with people who were wrongly targeted by the recent ban wave.

I play multiple accounts and on Friday evening, only one of them was targeted in the latest ban wave. Since I have played all my accounts on the same two devices for several years, using the same software, this clearly shows there is an issue with the anti-cheat code recently released.

Whether or not you believe me when I say that I have not cheated, the code should have either flagged all my accounts or none and clearly that did not happen. I hope this can shed some light on tracking this bug, and it is a bug.

I tried submitting a very detailed ticket in the help system but all I received was a form response saying that I was using unauthorized third party software. Because it was the weekend, I waited until today for an update but all that came was a follow up email that my ticket will be closed in 48 hours.

Since nobody ready what I wrote in the ticket, I am asking Kabam to please thoroughly investigate all my accounts. I invite this action because I hope that by scrutinizing the details surrounding one account being banned and the others not being banned, you can possibly see what happened.

To be clear, I have never installed the game from any source other than the official google play store release. I have not used any cheats, mods, game boosters, etc. I have never shared my accounts or passwords with anyone and my devices all have passwords so nobody has ever been able to play on my devices either.

At this point I don't know what else to do. I am innocent and my tech support request was apparently ignored. I am basically going to have to quit the game. Not in some kind of protest but because I am afraid I will again be erroneously targeted for cheating when I have done absolutely nothing wrong.

Please Kabam, you really need to look into this. You have definitely punished innocent players with this last action.

Respectfully,

Nakor

aside from them spamming the boards, i do feel bad for them. many of them have probably played the game with modified software (without an actual ingame advantage) for 10 years and this was a surprise to them. i'm on board with kabam's policy, but understand player anger too. this really sucks for these guys.

Actual cheaters, those guys can burn. I don't really have that much sympathy for them. People who broke the rules and used unauthorized game clients without fully appreciating that and didn't otherwise cheat? I do have sympathy for them. But the fact of the matter is whether they know it or not, realize it or not, they are facilitating cheating by trying to normalize an environment that makes it extremely difficult if not impossible to detect and ban cheaters. Right now we ban cheaters for doing stupid stuff. Stuff basically impossible for humans to do. But the cheaters are learning. Slowly, but they are. Many have figured out that if they do the impossible they will get caught. So they are starting to do the really difficult but not impossible. It is much harder to figure out if someone is cheating their way to becoming MSD than it is to figure out that someone is cheating their way to breaking the laws of physics.

So long as players run in emulated environments, run unauthorized clients, or even download the clients from unauthorized sources, it will be impossible to find "subtle" cheating, because Kabam cannot trust any data from any of those situations. All of them can be altered by sufficiently savvy cheating. And that doesn't mean every cheater has to grow a brain. It just means one of them has to, and then show everyone else how.

These things must go away. And if someone is relying upon them to play the game but is otherwise playing cleanly, that's unfortunate. I don't wish such players harm. But they simply can't be allowed to do that. And Kabam has been warning players constantly for years not to do this. It isn't like this comes out of nowhere. People just got complacent and thought Kabam would never actually enforce the rules, or never bothered to pay attention to the rules and the warnings. Which by the way means any additional warning would have been completely worthless.

I'm pretty sure it says in the ToS that you can't. I believe it's section 5.2, but I don't know it off the top of my head.

My favorite part of the ToS is 4.2 though, which is what happened here today.

Modified application means that any other content has been loaded into its content with 3rd party software and affected the game. There is no content change in armeabi v7a apk versions, they are not modified. If you have a problem with lagging and freezing on an old device like mine, you can find and install 32 bit armeabi v7a versions from pages like apkmirror. This is actually the issue you do not want to understand. Installing any application as ARMV7a ARM64 does not mean that it has been modified or affected. If you do not use the google play store, using an unaffected apk does not violate Kabam's user agreement. If it did, there would be no need for this discussion and I would accept my guilt I am someone who plays the game for fun without any different effects. You choose to be a standard user, I choose to be a slightly more advanced user, the only difference between us is this. I find it hard to be put in the same bowl with cheats

And my friend, I have been downloading and installing mcoc as armeabi v7a from apkmiror for more than 5 years. This is not a situation that started today.

Feedback for Kabam: Don’t Fix What Isn’t Broken – Focus on What Matters in Alliance War (AW)

Kabam, many players still enjoy Alliance War. It's interactive, strategic, and fun — so the core format doesn't need to change. The real issue is not the gameplay, but the lack of meaningful rewards and the high cost to participate.

Here’s what you should focus on to truly improve AW and keep players engaged:

1.Lower the loyalty cost for AW potions and boosts
The current pricing is too high, especially for alliances running multiple wars weekly. Many players burn through loyalty too quickly just to stay competitive.

2.Run more promotions or events for AW potions and boosts
Reward players with more opportunities to earn these resources — through login rewards, solo objectives, or alliance milestones.

3.Improve AW rewards to match effort and competitiveness
Compared to Battlegrounds and other modes, AW rewards feel underwhelming. Increase the value of season rewards to make the effort feel worthwhile.

4.Increase the number of energy paths or remove energy cost for AW movement
Right now, some players delay moving just to save energy refills and wait for others to go first. This slows down progress and often causes unnecessary arguments. By either increasing path options or removing energy cost, players can coordinate more freely and enjoy a smoother experience.

5.Give meaningful and substantial rewards to MVPs
Currently, the MVP title has no real value. Kabam should offer significantly better rewards to MVPs — enough resources to encourage players to strive for top performance, in both attack and defense. Right now, everyone gets the same rewards regardless of contribution, leading many to do the bare minimum. Proper MVP rewards would encourage initiative, leadership, and teamwork.

Nope I got a new phone one a week ago wasn’t banned

They are asking if (when you got a new phone) did you use the Android/Apple method (or Transfer App Wizard style) for automatically having your selected Apps (and Pics, Data, etc) transferred from your old device to your new one.

That probably preserves all the App Data on your device (copies it onto new device), and may contain info that was specific to your old device, which they could maybe tell somehow didn’t match what the game's saved data would be on your new device.
(don't know if that is what is catching some people, but that is what OP is asking people about)

As opposed to just getting a new device, and starting from scratch, manually going to App Store to fetch all the Apps you had on your old device. And having to set them all up again.