Best Of

Hi all,

This is my game background:

1. 10 years Iphone player inside APAC (not lived in Mainland China)
   
2. Always use one Iphone only and update from official Apple App store.
   
3. Have lived/studied/worked/traveled globally throughout my whole life (APAC and North America).
   

I created this post because I see lot of whining (抱怨) in many similar post.

As a result, these are the advice that I provided to other 简体中文 player as well since online people always have lot of regional/cultural misunderstanding well.

if you are NOT from Mainland China, here are the possible use cases that would possibly get you banned:

1) Idevice (e.g. Iphone, Ipad)- your device is jailbroken, you would still get banned even if you download/updated through Official Apple App Store.

2) Android smartphone- you download/install the apk file from 3rd party site (e.g. apkpure.com), you would get banned because the game must come from Google App Store.

If none of the above, submit ticket to Kabam support for review.

However, if you are from Mainland China, then the case would be more complicated:

1) Android-

the Google Play Store is indeed unavailable in China. This is due to censorship restrictions and regulations in place by the Chinese government. As a result, Chinese users typically rely on local alternatives like the Huawei AppGallery, or third-party app stores such as Tencent MyApp or 360 Mobile Assistant

Google Play 商店在中国确实无法使用。这是由于中国政府的审查限制和监管。因此，中国用户通常依赖于本地替代方案，例如华为应用市场，或第三方应用商店，例如腾讯应用宝或 360 手机助手。

Since mainland China does not have google play store access, if you install it from 3rd party site, it would get you banned.

2) Idevice (e.g. iphone)

Yes, "Marvel Contest of Champions" is available on the Apple App Store in China. The game is accessible within the Chinese App Store, and there are active advertisements for it in the region, according to Sensor Tower. Digital Creative also states that the Apple App Store is available in China and is actively used by millions

Then, if you really installed it through official Apple App store, you should submit a ticket to Kabam support for review.

Also, as per my understanding, people in Mainland China must use Game Accelerator (加速器) to play this game due to Chinese firewall. Every foreigner (perhaps even KABAM themselves) on this forum had cultural/regional misunderstanding about the term game accelerator, and they THOUGHT this is the mod app that can make the player has infinite health in the game. THIS IS WRONG. It’s a legal VPN that only works for certain connections of which the vast majority are for online games.

The reason that they named it as Game Accelerator is because if you mentioned the name of VPN online, that app would IMMEDIATELY banned by Chinese government. So, they named it as Game Accelerator.

Finally, I personally traveled to Mainland China for business/personal purpose. Once you got there, you cannot check your gmail, yahoo mail at all. I tried to use some well known VPN (e.g. Express VPN) and that does NOT work either. if you contact their CS support, they would say their usability is not stable inside China due to the firewall restriction and they provide me some refund on monthly fee (don't trust the express VPN ads online saying that they can be used in Mainland). So, the only way that you can get access to gmail, google, yahoo email in china: I ended up looking for VPN service inside telegram and find the legit Game Accelerator service in China (usually you pay for few days of that VPN service).

Just want to clarify the regional misunderstanding to everyone online.

P.S. Don't post your phone serial number online.. nobody want to see that in public.

I am curious about point number 1 under iOS devices.

Is it confirmed that iOS devices that are jail broken are banned?

It would make sense.
If so, is it devices that are jail broken now, or any account that ever used a jail broken device?

Before the “cheat” folk jump on, I haven’t done this and am not banned, just curious.

I am one of the players that received a 7 day suspension. I have only ever installed MCOC from the (actual) Google Play Store and on PC. I have never modded the game or used a game accelerator (which I'm seeing many people talk about here). I am a typical user in the U.S. I submitted a ticket and got the form letter. I was waiting for another response, but nothing yet.

Just a few minutes ago, I tried loading the app again and my account appears to have been reinstated (I got to the forum through the MCOC app) and suspension lifted. Hope for some others that are not up to no good, perhaps?

To any Kabam devs out there, would it make sense for me to totally uninstall the game and re-install it, just to be on the safe side in case the anti-cheat nukes me again? I don't want to experience another undeserved suspension.

Thanks for the heads up. I can now login, too. We will see what the official response is and what compensation they give for messing us all up. I'm pretty sure I had inventory expire, my login calendar is messed up, my alliance and solo rewards were impacted, etc. This has really left a sour taste in my mouth, and all the people saying we must've done something wrong can sukkitt!!!

I am curious about how two accounts played on the same device installed through the same platform (eg Google Play) could have one flagged account and one not. There would have to be some kind of discriminating variable.


My best guess is that if someone shared only one of the account's login with a third party who had a modded game it would cause the disparity, but that's already its own TOS violation that would be handled separately.

I do think that there's something hinky going on given the sheer volume of players sharing screenshots of their game install details as being from the Google play store. (Yeah I know Photoshop exists but I generally don't attribute to malfeasance what can be attributed to ignorance.)

The conspiracy-theorist in me wonders if Kabam has accidentally uncovered some kind of clandestine malware running on people's phones against their knowledge.