Bugs and Known Issues

Supply strike bugged
Anyone else purchase the 4th Intel for 100 units and the game still wont allow you to play supply strike?
9.3 Boss Bug inbetween Phase 2/3 Black screen infinity loop
I am locked in between Phase 2/3 of 9.3. Boss where in am caught in an infinity loop and basically cant advance any further. Xiaomi 14 Android 15
Black screen on launch through steam
so im relatively new to MCoC and added it on my steam account. However, whenever i launch the game through steam i recieve a black screen that leads into a unresponsive crash. this happens every time without fail when launching through steam but does not when launching the executable. so far to fix it i have tried:…
No loyalty credits when making purchases while the loyalty store was down
I’ve noticed that since the loyalty store has been down any purchases made during the time period did not give me loyalty any update on this matter and how I’ll be able to get my credits
Didn't receive BG rewards.
I already put in a ticket, but I didn't see anything on the forums. I've been seeing people get their radiance, but I didn't get BG rewards at all? Made it to GC and out of uru, then dropped back into uru. So ending in uru I still should have gotten Radiance right?
MIssing Supply Intel from Extended Server Issue Correction
Hi It was my understanding that in the extended server correction peopel were supposed to receive 4x Supply Intel. I did not receive this in intel thus was not able to partake in Sunday's Supply Strike. Has enyone else experienced this? Is there an ETA on the correction being corrected?
Heat wave bundle
Heat wave bundle shows 150 arcade tickets to purchase when I click it it tells me I need more units. I had 2500 units when it first came out and you can’t purchase the tickets any more I’m only 3 short. How can I take advantage of an offer that is clearly not showing in the app right?
An excepted error
Hello everyone Have you encountered the same problem with your account? My account has been unable to log in since about three days ago. No matter how good the network environment is, it always shows that an unknown error has occurred. And I have clicked "reconnect" for numerous times, disappointingly, it consistently…
Stuck at 8 Sword and Stone Market Points
I have been stuck at 8/10 Sword and Stone Market Points for the last two days. I just recorded myself claiming the 2 Daily Free Market Points from the MCOC webstore, thereby reaching the 10 points required for the free Seven-Star Nexus, but it still says I am at 8. Am I the only one experiencing this issue, and who do I…
Didn't get any rewards at 100% completion paths
I recently completed Act 9.2 at 100% without realizing that I didn't get any rewards for each path. Is there any way to get those rewards back? They didn't give me anything, and the main reason I completed the entire act was for the rewards.

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