Let's be realistic here. People are complaining about 20 minutes when they had all month. That's about all I have to say. Don't wait until the very last minute.
So you think time does not need to be fixed, it could be random: only God knows when this mission ends, do as soon as possible....
The question is, why did my symbiote get deranked faster than the ones my other alliance mates have? I've already sold mine, but I'm wondering why my alliance mates symbiotes are still ranked up
Because they obviously have not updated the game yet.
The question is, why did my symbiote get deranked faster than the ones my other alliance mates have? I've already sold mine, but I'm wondering why my alliance mates symbiotes are still ranked up
Because they obviously have not updated the game yet.
We'd really like an update on this. Should we sell our Symbiote?
The main problem players have when it comes to these types of things, is just a lack of communication as to what's going on. I'm sure you guys have a team looking into it ... but can we get some insight as to what is going to be done about this?
haha, you waited till the last moment to complete a quest that ran for more than 17 days.
Honestly, no sympathy mate, plan better next time.
do you consider 20 minutes to explore 1 last path is the "last moment"? If mission ends at certain time, it ends at certain time. DOT.
Its possibly a bug but then again, who's to say that you or anyone else can actually complete the whole path in under 20 minutes?
They should give everyone the 20 minutes and lets see how many are able to do it, sadly, they'll give some compensation and we'll never know.
Also, you could lose your internet connection, kabam servers could go down, your phone could fall and break and many other things could've happened. Leaving something till last moment still sounds like a bad idea.
If you get to the airport about 30 minutes before departure, do you expect to catch the flight?
If you get to the airport to catch the flight schedueled at 8pm, but at your arrival they tell you it left at 7.30pm. Would you be happy?
No, but that doesn't happen and i m sure they'll book me on the next one, so there's that.
I already said, "Give 'em 20 minutes".
And? How does that fix the issue at hand? I know it goes against everything you believe to admit that maybe Kabam messed up on this one, but they did. Again I finished day 1, but to those who didn't/ couldn't until the last minute and would have had they been given the time they should have this is a big problem.
It's not a big problem. It's a problem to the people who waited until the last half hour to finish. I'm willing to bet that number is small. To them it might be big, but whether by mistake or by design, you have to look at choices as well. Same thing happens with people who push it close to Maintenance and wonder why they got booted.
These are paying customers who participated in content within the alotted time and weren't granted what was advertised. This has no relation to people pushing close to maintenance and I've played until maintenance lots of times and never had it start early, which again is beside the point. Your opinion, which I happen to agree with, that finishing at the last minute is a bad idea still doesn't change the fact that these customers were short changed and it should be made right. I'll leave it at that since based on your history here and conversations between us in the past has shown, there is no situation where you wont go against the grain in support of Kabam, right or wrong. I expect they'll do something to make it right with the customers who were cost rewards by this mistake, it's just bad business not to.
I'm not for or against anyone. If people want to wait until the last minute, that's their choice. The content itself was run up until the alotted time. The Champ was a loaner, no one paid for it.
No but players paid for units used to purchase strands, revives, potions and energy refills to complete content within the alotted time frame with the tool (Sym) necessary to complete the task. We're really going with the Champ was a loaner so no harm no foul here? You so obviously are for a particular side, and I don't base that solely on this thread because that would be clearly short sighted, so I'll ask something I've asked before with no response, when have you ever found fault with the company involved here and not the community? In all my time here I still have yet to see it.
And I'll add I'm clearly not against the company here, they make a fantastic product that I obviously love or I wouldn't be a member of the community here. But they do make mistakes and have issues to work out, as does any individual or entity. If you go through my post history you'll see I give credit where it's due, I defend them when I I find it warranted and I criticize when it's deserved. This is a situation where it's obviously deserved, and I think it's safe to say it's due to an honest mistake and not malicious intent, but it does need to be rectified for those affected.
I already stated I don't take a stance for any side. That's not my mindset. If something is off, I've said it more than once. Albeit in a respectful way, as I don't believe in pitchforks. However, the Sym was altogether an extra additive that gave us access to Rewards at a MUCH easier effort. We had it for an entire month. We had ample time to do what we needed to do. If they Deranked it 20 minutes before the new EQ started, that's reasonable. I don't take sides. I pick and choose my battles.
So you're unable to name a single thing worth criticism, but no you don't go into these thing with a specific stance in mind. And no, the Sym was not "an extra additive" he was 100% essential to the completion of Symbiote difficulty. Again he was THE tool to complete the job, and that tool was made useless prior to the end. It's incredible how far you'll go to just not say "yup looks like they made a mistake here" which they did. I've said everything regarding this being a mistake in a respectful manner, no pitchfork, and as I've stated numerous times i agree that waiting until the last minute is a bad idea, but in this case players had 20 minutes left and were shorted, and I know you understand that.
We are going to have to agree to disagree because I've made several points and you seem more focused on my stance with the company. When you cut it close to the end of something, you run the risk of complications. 20 minutes before the new EQ in comparison to having a month, or even 2 weeks, is not a major issue. There is no entitlement with the Sym. It was literally all gravy.
And? How does that fix the issue at hand? I know it goes against everything you believe to admit that maybe Kabam messed up on this one, but they did. Again I finished day 1, but to those who didn't/ couldn't until the last minute and would have had they been given the time they should have this is a big problem.
It's not a big problem. It's a problem to the people who waited until the last half hour to finish. I'm willing to bet that number is small. To them it might be big, but whether by mistake or by design, you have to look at choices as well. Same thing happens with people who push it close to Maintenance and wonder why they got booted.
These are paying customers who participated in content within the alotted time and weren't granted what was advertised. This has no relation to people pushing close to maintenance and I've played until maintenance lots of times and never had it start early, which again is beside the point. Your opinion, which I happen to agree with, that finishing at the last minute is a bad idea still doesn't change the fact that these customers were short changed and it should be made right. I'll leave it at that since based on your history here and conversations between us in the past has shown, there is no situation where you wont go against the grain in support of Kabam, right or wrong. I expect they'll do something to make it right with the customers who were cost rewards by this mistake, it's just bad business not to.
I'm not for or against anyone. If people want to wait until the last minute, that's their choice. The content itself was run up until the alotted time. The Champ was a loaner, no one paid for it.
No but players paid for units used to purchase strands, revives, potions and energy refills to complete content within the alotted time frame with the tool (Sym) necessary to complete the task. We're really going with the Champ was a loaner so no harm no foul here? You so obviously are for a particular side, and I don't base that solely on this thread because that would be clearly short sighted, so I'll ask something I've asked before with no response, when have you ever found fault with the company involved here and not the community? In all my time here I still have yet to see it.
And I'll add I'm clearly not against the company here, they make a fantastic product that I obviously love or I wouldn't be a member of the community here. But they do make mistakes and have issues to work out, as does any individual or entity. If you go through my post history you'll see I give credit where it's due, I defend them when I I find it warranted and I criticize when it's deserved. This is a situation where it's obviously deserved, and I think it's safe to say it's due to an honest mistake and not malicious intent, but it does need to be rectified for those affected.
I already stated I don't take a stance for any side. That's not my mindset. If something is off, I've said it more than once. Albeit in a respectful way, as I don't believe in pitchforks. However, the Sym was altogether an extra additive that gave us access to Rewards at a MUCH easier effort. We had it for an entire month. We had ample time to do what we needed to do. If they Deranked it 20 minutes before the new EQ started, that's reasonable. I don't take sides. I pick and choose my battles.
So you're unable to name a single thing worth criticism, but no you don't go into these thing with a specific stance in mind. And no, the Sym was not "an extra additive" he was 100% essential to the completion of Symbiote difficulty. Again he was THE tool to complete the job, and that tool was made useless prior to the end. It's incredible how far you'll go to just not say "yup looks like they made a mistake here" which they did. I've said everything regarding this being a mistake in a respectful manner, no pitchfork, and as I've stated numerous times i agree that waiting until the last minute is a bad idea, but in this case players had 20 minutes left and were shorted, and I know you understand that.
zeezee, I respect you man, but come on, how far will you go to defend these last minute grinders?
There are more issues with this game than this. In all my time last month (actually last 4 months), the game has been crashing every 10-15 minutes, imagine that. I use boosts but always lost out on a few minutes due to crashes. Do you see a whole bunch of android users crying like these people who could not manage their own time.
I completed the quest like 10 days ago, even with those crashes, and please I do have job, family, other hobbies.
Yes, it is unfair that Sym got nerfed 20 minutes earlier, but lets be realistic and move on. Kabam should give 20 minutes back to players (maybe) but no compensation. Don't we all lose out on boosts, real money, units if the game goes down for a some time. Are we given that time back or a compensation every time? No.
So, again, this is a mistake, but it should not be blown out of proportion. Players need to bear some responsibility.
I quit dungeons because of the numerous bugs, did I lose out on my 5* crystal , yes, but what can be done about it?
haha, you waited till the last moment to complete a quest that ran for more than 17 days.
Honestly, no sympathy mate, plan better next time.
do you consider 20 minutes to explore 1 last path is the "last moment"? If mission ends at certain time, it ends at certain time. DOT.
Its possibly a bug but then again, who's to say that you or anyone else can actually complete the whole path in under 20 minutes?
They should give everyone the 20 minutes and lets see how many are able to do it, sadly, they'll give some compensation and we'll never know.
Also, you could lose your internet connection, kabam servers could go down, your phone could fall and break and many other things could've happened. Leaving something till last moment still sounds like a bad idea.
If you get to the airport about 30 minutes before departure, do you expect to catch the flight?
If you get to the airport to catch the flight schedueled at 8pm, but at your arrival they tell you it left at 7.30pm. Would you be happy?
This is the best articulation of the issue at hand.
@Kabam Miike@Kabam Lyra@Kabam Wolf@Kabam Zibiit@Kabam Vydious Any type of communication would be greatly appreciated. The longer the thread stays open the muddier the issue becomes. It's been over a day now and all we have received is a "we are looking into" message. I know the matter is complicated with different experiences being in different phases of the event quest, but simply acknowledging that there was an issue would be an excellent start.
The Quest ran that amount of time, sure. They didn't say the Symbioid wouldn't be taken down then.
You have a screenshot pointing symbiote would last until supermision ends, and point exact time also, before in this thread... Page 2 maybe? Search for it.
I want to know what is going on with this matter. I haven’t heard anything from kabam on what happen and is going to be done. I dont care if there was a whole month to complete it, everyone’s life is different. Some people have more time then others, some have kids some don’t, some work a job or 2 some don't, some go to school some don’t, some just have a life some don’t. No matter what it is, everyone’s time is different and we shouldn’t be talking about how long you had to complete the event. This is about we had until a specific time with our symbiote to finish the quest, plus thats why the quest was made in the first place to be completed with a LEVELED UP symbiote not a NERF symbiote. So all i care is for a solution to this matter. I finally had SOME TIME to finish the quest on November 7, 2018 and started wasting resources and energy going back to the lower levels just to get more of the klyntar shards to finish the symbiote mode only to be cut the TIME THAT WAS GIVEN BY KABAM to complete the quest. WTH is all that about? I would of easily finish my three lines i had left in 20mins given the all the boosts you can use, fights were done super quick with the symbiote. I lost time and resources on something we had no control of or no one expected. So i would like my 5-star feature because i know we not getting the 20 mins back.
So that looks pretty cut and dry to me? Looking above at the photo kabam sent about the time line... why can’t u guys jutsbit the bullet on this and say we indeed screwed up? We are looking at ways to rectify this... that would go over so much better than ur support team having pissing matches against members who bring u money?.....can we get one person from kabam stating where we are at with this process and wth is the plan to make it right?!...
We wanted to give an update for players who were negatively impacted by the timing of the de-ranking of the Summoned Symbioid while completing the event quest. For players who were actively in a fight in the Blood and Venom Symbiomancer quest after 9:30 AM Pacific time on November 7, we'll be sending three Tier 5 Occult Lab Crystals. We plan on sending these out by the end of next week.
Thank you for your patience and understanding as we worked toward a resolution on this and apologies for the confusion.
We wanted to give an update for players who were negatively impacted by the timing of the de-ranking of the Summoned Symbioid while completing the event quest. For players who were actively in a fight in the Blood and Venom Symbiomancer quest after 9:30 AM Pacific time on November 7, we'll be sending three Tier 5 Occult Lab Crystals. We plan on sending these out by the end of next week.
Thank you for your patience and understanding as we worked toward a resolution on this and apologies for the confusion.
@Kabam Lyra just wondering how this helps those who were working to get back into the Symbiote difficulty. I was trying to get 100% on Master to get the Klyntar Strands necessary to finish, and had 2 or 3 fights left. Also, it seems like 3 Occult Lab crystals is poor compensation for missing out on a featured 5* crystal.
We wanted to give an update for players who were negatively impacted by the timing of the de-ranking of the Summoned Symbioid while completing the event quest. For players who were actively in a fight in the Blood and Venom Symbiomancer quest after 9:30 AM Pacific time on November 7, we'll be sending three Tier 5 Occult Lab Crystals. We plan on sending these out by the end of next week.
Thank you for your patience and understanding as we worked toward a resolution on this and apologies for the confusion.
Nonsense... This is not your gift, it's something we've won. Because you broke the rules, we can't get our reward.please fix this, we want the events reward, nothing more.
This is so sad... I have attached video on YouTube and screenshots.
I paid 22€ to buy units just for energy to finish on time and get my 5 star featured crystal, and I was only one run away from it when symbiote got nerfed.
3 crystals with a remote minimum possibility to get a 5 star? I want 100% possibility to have the 5 star fighter I purchased for, or my 20 minutes back to get it.
We wanted to give an update for players who were negatively impacted by the timing of the de-ranking of the Summoned Symbioid while completing the event quest. For players who were actively in a fight in the Blood and Venom Symbiomancer quest after 9:30 AM Pacific time on November 7, we'll be sending three Tier 5 Occult Lab Crystals. We plan on sending these out by the end of next week.
Thank you for your patience and understanding as we worked toward a resolution on this and apologies for the confusion.
LOL, surely one couldn't have posted this with a straight face.
@Kabam Lyra
Thanks for the update, some thoughts on this though. It appears you are saying the compensation will be give to anyone who was in any difficulty of the monthly quest? This doesn’t seem to address the primary concern here which is those who were close to finishing the difficulty designed for the symbiod that got nerfed early. It also sounds like this compensation will be given no matter where people were in the quest. This general compensation seems reasonable, however I think those who were close to finishing the symbiod difficulty should be addressed separately since the difficulty could only be completed using the symbiod.
Well to the people that got effected by this what did you expect kabam gave no warning that this was a thing you should have prepared for litteraly no warning about when this would happen the posts specificly said the symbiod would be ranked down (wait when did it say when? It didnt? oh ok) that compensation is very generous i dont know what is being complained about here i mean 600 five star shards for what would have been 15000 that is worth all the effort and money in some cases you all wasted
Just read before posting. Kabam said via message symbiote was ranking down at 10am that day, just when supermission have ended. But they nerfed symbiote at 09:30am aprox., while lots of people were finishing exploration.
So it is not generous... Seriously. I almost had a featured five star crystal (only last walk pending) and now I am getting a pretty **** in comparison. Take also in consideration I paid 22€ to get units/energy to explore and was stopped by kabam just before ending.
They're doing something at least. It's not reasonable to send everyone who was in the Quest a Featured Crystal.
You’ve actually posted something I agree with for a change. But if Kabam can tell whether we were fighting in one of the Blood & Venom quests, they can see how close we were to finishing the Symbiote difficulty. Anyone with 2 or less paths left should have had more than enough time to finish if they hadn’t nerfed the Summoned Sym. They could easily enough award those of us in that category the rewards that we were rightly going to earn.
Comments
So you think time does not need to be fixed, it could be random: only God knows when this mission ends, do as soon as possible....
Sounds funny.
Because they obviously have not updated the game yet.
Not my case.... Game was not updated.
We'd really like an update on this. Should we sell our Symbiote?
The main problem players have when it comes to these types of things, is just a lack of communication as to what's going on. I'm sure you guys have a team looking into it ... but can we get some insight as to what is going to be done about this?
Nerfed Symbiote Video
No, but that doesn't happen and i m sure they'll book me on the next one, so there's that.
I already said, "Give 'em 20 minutes".
We are going to have to agree to disagree because I've made several points and you seem more focused on my stance with the company. When you cut it close to the end of something, you run the risk of complications. 20 minutes before the new EQ in comparison to having a month, or even 2 weeks, is not a major issue. There is no entitlement with the Sym. It was literally all gravy.
zeezee, I respect you man, but come on, how far will you go to defend these last minute grinders?
There are more issues with this game than this. In all my time last month (actually last 4 months), the game has been crashing every 10-15 minutes, imagine that. I use boosts but always lost out on a few minutes due to crashes. Do you see a whole bunch of android users crying like these people who could not manage their own time.
I completed the quest like 10 days ago, even with those crashes, and please I do have job, family, other hobbies.
Yes, it is unfair that Sym got nerfed 20 minutes earlier, but lets be realistic and move on. Kabam should give 20 minutes back to players (maybe) but no compensation. Don't we all lose out on boosts, real money, units if the game goes down for a some time. Are we given that time back or a compensation every time? No.
So, again, this is a mistake, but it should not be blown out of proportion. Players need to bear some responsibility.
I quit dungeons because of the numerous bugs, did I lose out on my 5* crystal , yes, but what can be done about it?
This is the best articulation of the issue at hand.
The big count down timer on the event quest screen plus they said so.
The Quest ran that amount of time, sure. They didn't say the Symbioid wouldn't be taken down then.
You have a screenshot pointing symbiote would last until supermision ends, and point exact time also, before in this thread... Page 2 maybe? Search for it.
@Kabam Miike @Kabam Lyra @Kabam Wolf @Kabam Zibiit @Kabam Vydious
I want to know what is going on with this matter. I haven’t heard anything from kabam on what happen and is going to be done. I dont care if there was a whole month to complete it, everyone’s life is different. Some people have more time then others, some have kids some don’t, some work a job or 2 some don't, some go to school some don’t, some just have a life some don’t. No matter what it is, everyone’s time is different and we shouldn’t be talking about how long you had to complete the event. This is about we had until a specific time with our symbiote to finish the quest, plus thats why the quest was made in the first place to be completed with a LEVELED UP symbiote not a NERF symbiote. So all i care is for a solution to this matter. I finally had SOME TIME to finish the quest on November 7, 2018 and started wasting resources and energy going back to the lower levels just to get more of the klyntar shards to finish the symbiote mode only to be cut the TIME THAT WAS GIVEN BY KABAM to complete the quest. WTH is all that about? I would of easily finish my three lines i had left in 20mins given the all the boosts you can use, fights were done super quick with the symbiote. I lost time and resources on something we had no control of or no one expected. So i would like my 5-star feature because i know we not getting the 20 mins back.
Same for me... Last node 😠😠😠🤬🤬🤬
We wanted to give an update for players who were negatively impacted by the timing of the de-ranking of the Summoned Symbioid while completing the event quest. For players who were actively in a fight in the Blood and Venom Symbiomancer quest after 9:30 AM Pacific time on November 7, we'll be sending three Tier 5 Occult Lab Crystals. We plan on sending these out by the end of next week.
Thank you for your patience and understanding as we worked toward a resolution on this and apologies for the confusion.
@Kabam Lyra just wondering how this helps those who were working to get back into the Symbiote difficulty. I was trying to get 100% on Master to get the Klyntar Strands necessary to finish, and had 2 or 3 fights left. Also, it seems like 3 Occult Lab crystals is poor compensation for missing out on a featured 5* crystal.
They responded. If you were in a Blood and Venom Quest when he was taken down, you will receive 3 Tier 5 Occult Lab Crystals.
Nonsense... This is not your gift, it's something we've won. Because you broke the rules, we can't get our reward.please fix this, we want the events reward, nothing more.
I paid 22€ to buy units just for energy to finish on time and get my 5 star featured crystal, and I was only one run away from it when symbiote got nerfed.
3 crystals with a remote minimum possibility to get a 5 star? I want 100% possibility to have the 5 star fighter I purchased for, or my 20 minutes back to get it.
LOL, surely one couldn't have posted this with a straight face.
Thanks for the update, some thoughts on this though. It appears you are saying the compensation will be give to anyone who was in any difficulty of the monthly quest? This doesn’t seem to address the primary concern here which is those who were close to finishing the difficulty designed for the symbiod that got nerfed early. It also sounds like this compensation will be given no matter where people were in the quest. This general compensation seems reasonable, however I think those who were close to finishing the symbiod difficulty should be addressed separately since the difficulty could only be completed using the symbiod.
Just read before posting. Kabam said via message symbiote was ranking down at 10am that day, just when supermission have ended. But they nerfed symbiote at 09:30am aprox., while lots of people were finishing exploration.
So it is not generous... Seriously. I almost had a featured five star crystal (only last walk pending) and now I am getting a pretty **** in comparison. Take also in consideration I paid 22€ to get units/energy to explore and was stopped by kabam just before ending.
You’ve actually posted something I agree with for a change. But if Kabam can tell whether we were fighting in one of the Blood & Venom quests, they can see how close we were to finishing the Symbiote difficulty. Anyone with 2 or less paths left should have had more than enough time to finish if they hadn’t nerfed the Summoned Sym. They could easily enough award those of us in that category the rewards that we were rightly going to earn.