My personal feelings regarding the mystery item

Captainnomad

Over and over again we've been promised "full transparency" by the team. I finally reached the point where I started to trust them again. I even started spending a little again. Then the mystery item was revealed. Look, I get the idea behind covering it up because they didnt want to reveal the gifting event. But if you're going to cover an item, make it a good one. Or, how about this, uncover the item immediately after you release the event so we dont sit here and get our hopes up. That isnt total transparency. At best that's complacency and apathy regarding your fan base.
I've said it before and I'll say it again. I spend on this game when I feel that I'm getting a value. Why is it so hard to just put the players happiness first?

Cateatswhales

They say it was covered to not reveal gifting event. BUT ... let's get real there gifting event has been happening since the beginning and why wouldnt it its a huge money maker for kabam. Probably one of if not the biggest for them. Kabam knew exactly what they were doing. They knew there would be anger.,, they don't care about you or me. I stopped spending on this game a while back and am proud of it. Unfortunately people dont stand for anything anymore and will continue to spend and be burnt by kabam. .. it will never stop til player base unifies and follows through on a spending ban.... so it will never stop

Kabam Vydious

We're sorry to hear you feel this way. We do our best to be as transparent as possible with y'all so you are aware of everything that is going on. With this event, we understand many of you weren't happy with the item and have been taking detailed feedback of it to bring back to our team. This feedback we'll be viewed and taken into account for future events.

Liss_Bliss_

There is a stark difference between being transparent in regards to game changes and, according to some, a crappy gift.

Demonzfyre

Cateatswhales wrote: »

They say it was covered to not reveal gifting event. BUT ... let's get real there gifting event has been happening since the beginning and why wouldnt it its a huge money maker for kabam. Probably one of if not the biggest for them. Kabam knew exactly what they were doing. They knew there would be anger.,, they don't care about you or me. I stopped spending on this game a while back and am proud of it. Unfortunately people dont stand for anything anymore and will continue to spend and be burnt by kabam. .. it will never stop til player base unifies and follows through on a spending ban.... so it will never stop

People have choices. They can choose to spend or not. They can choose to be fine with the "mystery" item or they can choose to blow it out of proportion. They gave the same item as last year so i am not sure why everyone is getting so upset. If They didn't care, there wouldn't be the changes they have been making in the game. The community set itself up for this, not Kabam.

You can be upset but you are assuming all players have your viewpoint and the simple truth is they dont.

Vale84

Kabam Vydious wrote: »

We're sorry to hear you feel this way. We do our best to be as transparent as possible with y'all so you are aware of everything that is going on. With this event, we understand many of you weren't happy with the item and have been taking detailed feedback of it to bring back to our team. This feedback we'll be viewed and taken into account for future events.

I ve read you post this at least 20+ times this year on this boards, so my following question, in total honestly, is how can you, despite having such a massive feedback from here and coming and going take it to the team everytime, manage to still screw up?

The major problem i see lingering around , let me be fair, it's not even "that item", it's the new policy of "give the absolutely lowest rewards you can think of as "outrageous but still useful", and then fill them with patch-aids later if the community backleash is too much, a really annoying and greedy form of damage control.

You make between half a billion to a billion dollar PER YEAR. Are you really telling me that you can't give out 5 higher tier gifting crystals on the 25th cause it'd make you LOSE money? I m sure we're both reasonable persons and individuals, so i'm also sure you realize that what you write NEVER takes into consideration players can think. It just doesn't add up for all players who can see past their nose.

How hard is to toss a cookie now and then BEFORE you're forced to toss a cookie to damage control? Sometimes i don't understand if people above you guys actually gives a poop. Not mods fault for sure.

Kushstar420

Please next time if it's not a 6* ag or 5* ag or a t2a or something worth while then don't make it a mystery box as ppl will expect the absolute best thing. Thanks

Captainnomad

I remember back in the day, the game would malfunction and we would get massive gifts as compensation. I had no problem dropping good money to support the game back then. Now, we're treated like subservients to our kabam overlords. The fact is, we're here because the game is fun. But the way the game is run lately is a joke. Maybe those in charge forgot this, but we are your customers. You owe your existence to us. We keep you afloat. Keeping customers happy is a pretty important rule in business.

Captainnomad

"We are aware of a massive bug. We will compensate you ONLY what you would have gained and give you nothing for your frustration."
That line, "last year was last year," was a gigantic spit in our faces.