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Explain this Kabam

Person A commits offense 1 and receives ban of 7 days.
Person B commits same offense 1 as person A and receives ban of 7 days then another ban of 30 days. Same exact offense but 2 different punishments. Where is the logic behind this and consistency? Make the rules up differently depending on how u feel? I've emailed the summoners name but only get a generic email response. π€π€π€
Person B commits same offense 1 as person A and receives ban of 7 days then another ban of 30 days. Same exact offense but 2 different punishments. Where is the logic behind this and consistency? Make the rules up differently depending on how u feel? I've emailed the summoners name but only get a generic email response. π€π€π€
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Really? You cheat and you want fair and consistent ban rules?