Recently got banned

I recently got banned and I think there is a misunderstanding. I try to explain and nobody see my messages. Always responds are automatically comes from computer. My location is turkey and I desperately need help.

Comments

  • This content has been removed.
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    There is no misunderstanding, you did something wrong or used something that got flagged that's all there is to it.

    If you hack
    Mod the game
    Share your account, or let people use it
    Use third party apps or third party sites
    Use arena bots
    Etc

    Then you will get banned, they clearly caught something while investigating you and took action
  • This content has been removed.
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    edited February 2019
    Trickstar wrote: »
    I did sth but they thought it was sharing. Actually it is not and I have an explanation.

    Unlikely I hate to inform you but kabam has a lot information on you, your account, your actions, your location and who is accessing your account and where they are using it from and when they are doing it and much much more than you realize.

    You gave out your information and let someone else use it and got caught that's all there is to it, especially since you just admitted that was what it was for.

    Using your account on multiple devices doesn't count, using it while traveling doesn't count either if it's natural progression.
  • Austin555555Austin555555 Member Posts: 3,048 ★★★★★
    Send a support ticket and explained what happened
  • John757John757 Member Posts: 1,086 ★★★
    I wanna hear the explanation
  • This content has been removed.
  • John757John757 Member Posts: 1,086 ★★★
    How were they on different IP?
  • This content has been removed.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, the forums are not the place to discuss actions taken on individual accounts, including bans. If you have more questions about bans, you can find more info here.
This discussion has been closed.