DELETE IF NOT ALLOWED> DONT JOIN MARVEL INSIDER IF YOUR CANADIAN EH

LeoGnarleyardoLeoGnarleyardo Member Posts: 355 ★★
in General Discussion
SOO im canadian and ive been a part or marvel insider for about 2 and a half years now, i emailed support about some issues i was having and they deactivated my account and i have not been able to reach a human being to get any feed back, super frustrated and disappointed.
Just some friendly advice.. if your canadian dont get excited about marvel insider

Comments

  • ManChildManChild Member Posts: 608 ★★★
    I’ve never had a positive experience with them. I quit trying after 3 emails went unanswered. They are terrible.
  • Adamdrt2006Adamdrt2006 Member Posts: 429 ★
    It does state in the tos that it is for us residents only
  • LeoGnarleyardoLeoGnarleyardo Member Posts: 355 ★★
    edited February 2019
    @Adamdrt2006 i have dual citizenship, i live in Washington, just in canada for work
    i joined insider while i was still in Washington,.
  • ChovnerChovner Member Posts: 1,229 ★★★★★
    I've never had an issued redeeming points for rewards for over a year now, and recently with 3* Thing. I'm from Canada
  • LeoGnarleyardoLeoGnarleyardo Member Posts: 355 ★★
    i made the mistake of emailing them, asking if there would be any issues redeming points because i live in canada at the moment. they just deactivated my account.
  • Colinwhitworth69Colinwhitworth69 Member Posts: 7,470 ★★★★★
    LeoGnarleyardo wrote: »
    SOO im canadian and ive been a part or marvel insider for about 2 and a half years now, i emailed support about some issues i was having and they deactivated my account and i have not been able to reach a human being to get any feed back, super frustrated and disappointed.
    Just some friendly advice.. if your canadian dont get excited about marvel insider

    I'm a member, living in Toronto. No issues. Sorry you are having some.
  • ThatweirdguyThatweirdguy Member Posts: 675 ★★★
    Sorry this happened to you hoser. Tough luck eh.
  • LormifLormif Member Posts: 7,369 ★★★★★
    LeoGnarleyardo wrote: »
    @Adamdrt2006 i have dual citizenship, i live in Washington, just in canada for work
    i joined insider while i was still in Washington,.

    Did you move to Canada, or just there for like a day to work>? your post implies you live there.
  • LeoGnarleyardoLeoGnarleyardo Member Posts: 355 ★★
    @Adamdrt2006 I live in Blaine Washington, just in british columbia for work. been here since january this year, otherwise im a US resident.
  • LormifLormif Member Posts: 7,369 ★★★★★
    LeoGnarleyardo wrote: »
    @Adamdrt2006 I live in Blaine Washington, just in british columbia for work. been here since january this year, otherwise im a US resident.

    Sounds like you are a Canadian resident, but an American citizen, as you are currently residing there.
  • LeoGnarleyardoLeoGnarleyardo Member Posts: 355 ★★
    Makes me wonder how they think its acceptable to deactivate my account for that reasoning.. IM STILL A US RESIDENT REGARDLESS. i do not have an address in Canada, i stay in camp. My residency is with the company i work for, which is an american owned company. its just making no sense to me why they would deactivate it.
  • Sundance_2099Sundance_2099 Member Posts: 3,412 ★★★★★
    I'm British and I've had no issues with getting rewards since I joined in 2017. I sometimes don't get the points for reading articles despite doing so multiple times, but it's usually only a 250 point article.

    I once contacted support as it seemed my account had been deactivated, but it was because they were doing maintenance and I got a reply saying that and it's been fine since.

    *shrugs*
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    As this doesn't pertain directly to the game, I'll be shutting this down. Issues involving Marvel Insider are to be handled by their Support.
This discussion has been closed.