ETA and Communication on Fix to Growing List of Bugs?
Lucidblueprints
Member Posts: 47 ★
There continues to be a list that seems to grow hourly of new bugs identified from the last major update. Many of the bugs confirmed to be unintended and being investigated. It has made basic game play in any type of events frustrating and making many of us not play the game like we normally like too.
ETA on Fixes
What is the time frame to fix these bugs? I know that is a loaded question but one that is time-sensitive with end of the March events and April events starting up. If no ETA, I will hold off on playing as I refuse to waste any resources due to these new bugs.
Communication to All Players
Is there a plan to communicate the issues to all players, not just those who have time to check these forums (which is a very small % of active players)? Even if just sending an in-game email to all linking to a Kabam forum post on the list of issues and ETA for fix would be great towards building transparency and trust between players and Kabam. Save players from wasting resources and understand the game-play they are seeing is not what Kabam wants us to experience.
Compensation
This update dropped on Day 5 of AQ, I'm sure everyone loved the Sentinel and backdraft intercept bugs for Day 5. Folks are trying to finish Fury and Monthly Quests, all with this growing list of bugs impacting basic gameplay. I'm sure many have used resources they normally would not have too.
Thanks for the read - Hoping we are back to normal game-play soon.
@Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos
ETA on Fixes
What is the time frame to fix these bugs? I know that is a loaded question but one that is time-sensitive with end of the March events and April events starting up. If no ETA, I will hold off on playing as I refuse to waste any resources due to these new bugs.
Communication to All Players
Is there a plan to communicate the issues to all players, not just those who have time to check these forums (which is a very small % of active players)? Even if just sending an in-game email to all linking to a Kabam forum post on the list of issues and ETA for fix would be great towards building transparency and trust between players and Kabam. Save players from wasting resources and understand the game-play they are seeing is not what Kabam wants us to experience.
Compensation
This update dropped on Day 5 of AQ, I'm sure everyone loved the Sentinel and backdraft intercept bugs for Day 5. Folks are trying to finish Fury and Monthly Quests, all with this growing list of bugs impacting basic gameplay. I'm sure many have used resources they normally would not have too.
Thanks for the read - Hoping we are back to normal game-play soon.
@Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos
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Comments
ETA on fixes
That’s on a need to know basis and quite frankly Kabam support believe we don’t need to know
Communication to all players
Yeah right!! If I were to guess there nickname for us summoners is ‘ankle biters’ because that’s how far down they view us... eventually we will moan so much they throw us a manky bone (‘compensation’) and kick us away
Compensation
Does everyone remember the overheating problem and their ‘compensation’ for that? If you think your getting anything for this your very well mistaken
Thanks and your welcome 😊
We cannot send an in game message, since that would probably take longer to get translated than it would to get a fix out (hopefully). If you are ever encountering problems in the game, it always encouraged to check out the forums to see if there are any known issues.
Please take a look at the Bugs and Known issues section of the forums, where most of these issues have been replied to.