**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options
No act 6 rewards!!!
This discussion has been closed.
Comments
"We are happy to announce that this matter has been resolved and all due rewards have been sent to everyone affected by this."
Still no rewards, calendar change, or hourly/daily Crystal's either...
Alternatively, they could drag their feet every step of the way, be vague and evasive, get people riled up, and then make an incorrect statement via support or the forums, then once everyone is good and annoyed, maybe delete a couple posts, and bide their time until the usual suspects appear to cape.
There're several ways to talk to your customers about issues. Kabam just never picks the good ones so they have to deal with a disgruntled customer base all the time.
Thank you for reaching out to us at Kabam Support. We understand that full rewards were not sent to all eligible players for the completion of Act 6 Chapter 1 recently. We apologize for what occurred and appreciate you giving us the opportunity to address this.
Due to the many fast and helpful reports we received from our diligent community, our team was able to identify the issue that was causing the Act 6 Chapter 1 rewards to not be paid out to players properly. We are happy to announce that this matter has been resolved and all due rewards are being sent to the eligile players over the next day or so.
We again apologize for any inconvenience caused by this reward error and are efforting to make sure this doesn't happen again. We hope that you have a great rest of your day and best of luck in The Contest!
excuse me?nex day? and no compensation?
Didn’t get an email or mention of rewards?
Should I have?
How do we check that we are getting rewards as due
What’s everyone’s vote?