Support doesn't answer to my ticket!

MichibighiMichibighi Member Posts: 3
in Bugs and Known Issues
why doesn't kabam support answer me? I had to send 3 tickets to the support to receive a reply, one day apart from the other. Now the same problem occurred again last week and I sent the third ticket about it just 5 minutes ago. Is it possible to have a support service worthy of being called such?

Comments

  • TerraTerra Member Posts: 8,656 ★★★★★
    Dont send in many tickets at once. That won't help your problem get solved faster. You are not the only one using their support either so can't expect 100% support activity. The support team have lives too you know
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Sending multiple tickets about the same issue can sometimes slow down the process of getting a reply. If you've sent a help request and gotten the automatic reply with a case number, please be patient and you'll receive a reply to your request.
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