Purchase

gage201205

I purchased units and didn't get them your support won't answer me back it's been 3 hours

Unknown

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daveyj_196_

I had the same issue with the daily card. A courteous email to support and they replied they were looking into it, 12 hours later the card was in the account. I sent a thank you email to them and got a pleasant reply. Guess what? Patience and courtesy are free attributes in life. You'll get your units, it just takes time sometimes.

SmashCaptain

daveyj_196_ said:

I had the same issue with the daily card. A courteous email to support and they replied they were looking into it, 12 hours later the card was in the account. I sent a thank you email to them and got a pleasant reply. Guess what? Patience and courtesy are free attributes in life. You'll get your units, it just takes time sometimes.

Why can't I agree with your statement, AND like it, AND mark it as insightful?!

Terra

SmashCaptain said:

daveyj_196_ said:

I had the same issue with the daily card. A courteous email to support and they replied they were looking into it, 12 hours later the card was in the account. I sent a thank you email to them and got a pleasant reply. Guess what? Patience and courtesy are free attributes in life. You'll get your units, it just takes time sometimes.

Why can't I agree with your statement, AND like it, AND mark it as insightful?!

It's 1 reaction per person. Which I think is a weird limit

Kabam Zibiit

Hey there, as others have mentioned it can sometimes take time for our Support Team to investigate and get back to you, but you can rest assured that they are looking into your report and will get back to you as soon as they are able.