Compensation for the Issues that we experienced on November 8th and the rewards that were unable to be claimed due to those issues are being sent out via in-game mail on November 15. Alliance War season rewards will be sent out on approximately November 20. Leaving your Alliance prior to this will result in missing out on your season rewards.

[Android] 24.0 Lag, Crashing and Performance Investigation

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Comments

  • Kobi_Bhediya1Kobi_Bhediya1 Posts: 14
    -Game Name: kobi-bhediya
    Device and Model: moto g5 plus
    Device Operating System: 7.0
    Cellular or WiFi: both
    Game Version Installed:24.0.0
    Game Mode: every where

    My game start lagging since last week.
    Game is taking much longer time in loading when i press fight also when fight ends loading is long. During fight screen stops ,lags glitch. Phone is having heating issue when I play. Battery also drain a lot.
  • MsLynnMsLynn Posts: 22
    In game name: ☆ʟʏɴᴇᴛᴛᴇ☆
    Device and model : Samsung Galaxy S8
    Device and opperating sistem : android pie
    Cellular or wifi : both
    Game version installed : 24.1
    Game mode : all
    Description of the issue : Pauseing lagging freezing.
    When are you guys going to actually fix the bugs in the game? Im getting really frustrated with the pausing every few mins during fights.

    This issue started last month on Aug16 2019
  • DestroyyourchamDestroyyourcham Posts: 7
    Android 7.1
    Game version 24.1.0
    Device - Redmi Note 4
    RAM- 4GB
    Crashing every time when someone send me dungeon request, also if i minimize game and then came back it crashes after 5-10 mins.

    Am facing mainly crashing issues in Arena and while receiving Dungeon request.
  • MsLynnMsLynn Posts: 22
    In game name: ☆ʟʏɴᴇᴛᴛᴇ☆

    Im really getting fed up with this pausing issues. Here's proof of my issue in the game
    https://www.dropbox.com/sh/9tghe64wtzw4ldb/AABdDQawuUYMnUMT_Y7p0caya?dl=0
  • Kobi_Bhediya1Kobi_Bhediya1 Posts: 14
    In-Game Name: kobi-bhediya
    Device and Model: Moto g5 plus
    Device Operating System: Android 7.0
    Cellular or WiFi: Data
    Game Version Installed: 24.1.0
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.
    Description of the Issue:
    I am facing problem of constant lag , blackout of screen , slow loading everywhere, heating and lost of battery use.
    Every where in game after i login i face lag in opening crystal, playing AQ aw areana daily events . Before fight champions take time to show up to their place. After fight game lags many times screen freeze for 5-7 sec.
    Phone gets heated in 4-5 minutes also my phone slows down for few seconds after i closes this game.
    Regarding battery issue , until last week i used to charge phone a day now its 4-5 times still short of power.
    I am posting a picture of the issue

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