Game Crash!

Inferno_616Inferno_616 Member Posts: 4 ★
in Bugs and Known Issues
I'm tired of my game crashing every 10 or 5 minutes. Can't even do arena like that. It upsets me and makes me want to delete the game.

Comments

  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,009 ★★★★★
    It may have to do with your phone really ... What device you are using?
  • Inferno_616Inferno_616 Member Posts: 4 ★
    It's an Android phone. If it were my phone, then I wouldn't be able to play my other games eaither but this game is the only one that does that.
  • UnknownUnknown
    This content has been removed.
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,009 ★★★★★
    Inferno_616 said:

    It's an Android phone. If it were my phone, then I wouldn't be able to play my other games eaither but this game is the only one that does that.

    Specific phones may have specific problems with the game. My old one crashed at specific characters during 3 years and a half, for example. Never got fixed
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey guys, I'm sorry to hear you're having issues with the game crashing.

    There are many devices capable of running the game and there are many different factors which can cause a crash to occur. Unfortunately, this means there isn't a simple "one-fix-all" solution. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about crashing, we created two dedicated threads, which you can find at the links below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to share your feedback in whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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