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Forgotten email and password

Markoregan1997Markoregan1997 Member Posts: 2
in General Discussion
I have forgotten the email and password for my account and I got a email from kabam saying something about a ticket and I have a code what do I do? Really need help please :(

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  • DNA3000DNA3000 Member, Guardian Posts: 21,033 Guardian
    Markoregan1997 said:

    I have forgotten the email and password for my account and I got a email from kabam saying something about a ticket and I have a code what do I do? Really need help please :(

    The only thing I can think of is to open a ticket with support, give your in-game ID, and explain the situation. They may be able to reset those if you provide them with enough information about the account to prove you are the owner. They have done similar things in other related situations in the past. But you would have to work through them.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Please reach out to our support team for assistance using this link.

    http://kabam.force.com/PKB/KbContactUsForm
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