Every time I entered in to arena, won a match and then just after that, this msg showed up "Could not find the pvp data to match the fight "! Kabam please do something about it, it's a humble request, the time is ticking out in the arena!
I cant even get into the character select screen let alone complain about a lost streak
That would be ridiculous! As per Kabam standards, 30 minutes timers, free maps rest of week and possibly some energy, glory or rewards compensation is typical and sufficient. This issue affecting entire alliances and such compensation that would benefit summoners on a individual basis not mentioning that a 5* AG is far above standard compensation. This is an aggravating issue but expecting outrageous compensation is what keeps Kabam from wanting to give anything. If we were all asking for sufficient compensation, we’d likely fare much better
If u handle one ally. Then u know. Otherwise u can talk simply blaa blaa blaa like this
L ost my 56 game win streak due to repeated crashing in the arena. Really disappointed because I was under the impression everything was ok. Kind of wished the game was still keeping me signed out so this couldn't have happened.
Which brings up an interesting point. Since you cannot buy more energy, it really doesn't affect kabam's bottom line to always have 30 min timers. I know this has been proposed in the past, but maybe we should revisit this. All it will do is help the players and allow them to finish faster and thus have a better lifestyle
@L3pa_D , and whoever else is having ARENA Data Mismatch (or other) issues, can you try and hit the EXIT DOOR symbol on the main Arena Tabs (instead of pressing the Continue button to go into that particular arena.
Exit Button will forfeit whatever of the 3 fights were still not fought yet, and could lose streak, but at least you should be able to proceed again afterwards then.
What EXIT button? I've only seen Continue and Next Series buttons in arenas.
It looks like a little door in top right corner of arena entry box
Yesterday’s bug and then subsequent outage has the impact to cost many people rewards they would have otherwise earned. I wanted to give a rough estimate to KABAM on how a mid level alliance such as ours could be impacted.
Background - We are a continuous top 90- top 150 AQ and perineal Plat 4 ranked alliance.
When the bug occurred at roughly 1:30 PM EST our BG2/3 were finishing Thanos in map 6. We repeatedly tried to get him down to no avail as the game kept restarting the fight.
This ended up costing us (2) map 6 crystals and overall weekly prestige. Now due to prestige drop we will likely score no more than 310 million and rank 250-500 overall for AQ.
This equates to the following lost rewards: T2A - 4,400 T5BC - 500 2 map 6 crystals
In terms of AW we already had finished our AW prior to the bug, however we were impacted by the enlistment bug. We had enlisted for next AW early like we always do, however when game came out of maintenance we found ourselves no longer enlisted.
We were safely on our way to Plat 4 finish this season. A missed AW has a high probability of dropping us to Gold 1 at season ends due to the missing points.
This equates to the following potentially lost rewards:
T2A - 9,000 T5BC - 4,500 5 star shards - 1,000 6 star shards - 500 1 AW crystal 1 T4BC
As you can see this is quite a substantial set of rewards that players are set to lose that had similar experiences as us.
I hope Kabam considers all of this when determining how to fully compensate players for the bug and outage yesterday.
Well I immagine not only ur alliance got hit buy the bug so maybe u will still score kinda high coz no alliance was playing when the game was down...🤔🤔🤔
Agree, was just trying to put some context around potential lost rewards as they decide on appropriate compensation.
Try using the EXIT DOOR (upper-right corner of each of the Arena Panels from main Arena screen).
Might have to do that multiple times, as it might cycle thru different error messages after each Exit and Re-enter. You will probably lose your Streak, but at least it should resolve the problem.
Note, this should only be affecting people that had actually been doing Arena yesterday when problems started to affect game.
Sooo bruh, this is kinda getting annoying. Is there any real time table as to when the game will be good to go. Meaning, when will rewards be claimable, and the other things going wrong since the emergency maintenance?
Dont know if my concern was answered. What is happening with war situation? We were p3. lost a war so p4 now. But with bugs we are not listed now. We have pick that we were listed before all these issues, and now booted out of war placement. We will be missing a war now, which will probably place as at g1. That is rewards missed plus alot of resources wasted amongst all the alliances, boosts and pots.. etc...
pic from one of the officers, we were enlisted before you guys pushed out a fix which booted us out of current war. this result will push us who knows where in gold status. Major issue since we are platinum seeking platinum season rank rewards. What type of fix are you guys doing for this?
I do have a concern about the result of the present war
Alliances unable to register will be considered automatic winner, getting all the points but those who could register will have to battle to earn those points !?!
So your compensation for alliances unable to register is to be unjust with those able to register ? Is this how you do ? Fixing un injustice by creating a new one ? Suspending this war would have been a better idea so no one could gain an undue advantage
Comments
Dont want any energy refills or retrieves or any small items.
blaa blaa blaa like this
ost my 56 game win streak due to repeated crashing in the arena. Really disappointed because I was under the impression everything was ok. Kind of wished the game was still keeping me signed out so this couldn't have happened.
Background -
We are a continuous top 90- top 150 AQ and perineal Plat 4 ranked alliance.
When the bug occurred at roughly 1:30 PM EST our BG2/3 were finishing Thanos in map 6. We repeatedly tried to get him down to no avail as the game kept restarting the fight.
This ended up costing us (2) map 6 crystals and overall weekly prestige. Now due to prestige drop we will likely score no more than 310 million and rank 250-500 overall for AQ.
This equates to the following lost rewards:
T2A - 4,400
T5BC - 500
2 map 6 crystals
In terms of AW we already had finished our AW prior to the bug, however we were impacted by the enlistment bug. We had enlisted for next AW early like we always do, however when game came out of maintenance we found ourselves no longer enlisted.
We were safely on our way to Plat 4 finish this season. A missed AW has a high probability of dropping us to Gold 1 at season ends due to the missing points.
This equates to the following potentially lost rewards:
T2A - 9,000
T5BC - 4,500
5 star shards - 1,000
6 star shards - 500
1 AW crystal
1 T4BC
As you can see this is quite a substantial set of rewards that players are set to lose that had similar experiences as us.
I hope Kabam considers all of this when determining how to fully compensate players for the bug and outage yesterday.
Thanks
This is only in the 5 and 6 arena. Rest of my arenas are working.
@Kabam Miike
Try using the EXIT DOOR (upper-right corner of each of the Arena Panels from main Arena screen).
Might have to do that multiple times, as it might cycle thru different error messages after each Exit and Re-enter. You will probably lose your Streak, but at least it should resolve the problem.
Note, this should only be affecting people that had actually been doing Arena yesterday when problems started to affect game.
What type of fix will you be pushing for this?
pic from one of the officers, we were enlisted before you guys pushed out a fix which booted us out of current war. this result will push us who knows where in gold status. Major issue since we are platinum seeking platinum season rank rewards. What type of fix are you guys doing for this?
Alliances unable to register will be considered automatic winner, getting all the points but those who could register will have to battle to earn those points !?!
So your compensation for alliances unable to register is to be unjust with those able to register ?
Is this how you do ? Fixing un injustice by creating a new one ?
Suspending this war would have been a better idea so no one could gain an undue advantage
As many others, now happened to us.....