5* crystal bug

Laksh1995Laksh1995 Member Posts: 213 ★
in Bugs and Known Issues
Hey kabam I've completed mole man expedition yesterday and then took a decision to open a 5* crystal, though i had 10k shards still it wasn't bought and said short of shards and when i restarted the game the shards dissappeared. Today it auto duped my hawkeye and I am very angry with that. I want my crystal back☹️☹️

Comments

  • Laksh1995Laksh1995 Member Posts: 213 ★

  • ChampioncriticChampioncritic Member Posts: 3,347 ★★★★
    did you press the buy button the first time?
  • Laksh1995Laksh1995 Member Posts: 213 ★
    What do you mean?
  • SummonerNRSummonerNR Member, Guardian Posts: 12,819 Guardian
    You had 10,226. You bought a 5* crystal. So then you had 226 left afterwards.
    Now you try and buy another crystal, and it tells you that you are 9774 Shards SHORT of being able to by another one.

    It is NOT saying that you have 9774 Shards in your inventory.

    So you must have bought that first one and it opened and gave you the Dup of your Hawkeye.
  • Laksh1995Laksh1995 Member Posts: 213 ★
    Bro see the SS carefully in right side it's light green meaning that i have 10k shards i am not noob bro
  • Lucasjones_98Lucasjones_98 Member Posts: 461 ★
    SummonerNR said:

    You had 10,226. You bought a 5* crystal. So then you had 226 left afterwards.
    Now you try and buy another crystal, and it tells you that you are 9774 Shards SHORT of being able to by another one.

    It is NOT saying that you have 9774 Shards in your inventory.

    So you must have bought that first one and it opened and gave you the Dup of your Hawkeye.

    What hes saying is, he originally tried to purchase the 5 star crystal, when he had 10,226 5* shards but he was told he had insufficient shards when he restarted the game his Hawkeye was duped. Hes not saying he had 10,226 crystal shards brought one then assumed he had 9774 shards left.
  • Laksh1995Laksh1995 Member Posts: 213 ★
    Lucasjones_98 said:

    SummonerNR said:

    You had 10,226. You bought a 5* crystal. So then you had 226 left afterwards.
    Now you try and buy another crystal, and it tells you that you are 9774 Shards SHORT of being able to by another one.

    It is NOT saying that you have 9774 Shards in your inventory.

    So you must have bought that first one and it opened and gave you the Dup of your Hawkeye.

    What hes saying is, he originally tried to purchase the 5 star crystal, when he had 10,226 5* shards but he was told he had insufficient shards when he restarted the game his Hawkeye was duped. Hes not saying he had 10,226 crystal shards brought one then assumed he had 9774 shards left.
    Yes correct thanks
  • SummonerNRSummonerNR Member, Guardian Posts: 12,819 Guardian
    Well, the system must have thought you bought an initial 10,000 crystal.
    Those 2 screenshots (#2 and #3, since #1 is duplicate of 2) are NOT from back-2-back times right after each other.
    Take a look at his ALLY CHAT bar at bottom, Msgs have changed (unless there were 2 new Chat Msgs that came in right at the time between your screenshots).

    Maybe you had a Refresh/Sync Problem between your device and Kabam Servers (where your device was still showing more than 10,000 but when tried to buy it a 2nd Time the Servers prevented it) ??
  • Laksh1995Laksh1995 Member Posts: 213 ★
    SummonerNR said:

    Well, the system must have thought you bought an initial 10,000 crystal.
    Those 2 screenshots (#2 and #3, since #1 is duplicate of 2) are NOT from back-2-back times right after each other.
    Take a look at his ALLY CHAT bar at bottom, Msgs have changed (unless there were 2 new Chat Msgs that came in right at the time between your screenshots).

    Maybe you had a Refresh/Sync Problem between your device and Kabam Servers (where your device was still showing more than 10,000 but when tried to buy it a 2nd Time the Servers prevented it) ??

    That's global chat bro lol
  • Crumb3307Crumb3307 Member Posts: 346 ★★
    You bought a crystal and got Hawkeye. Move on
  • Laksh1995Laksh1995 Member Posts: 213 ★
    Crumb3307 said:

    You bought a crystal and got Hawkeye. Move on

    The problem is that i didn't wanted him at all maybe would have got better when i would have spun
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,027 ★★★★★
    Laksh1995 said:

    Crumb3307 said:

    You bought a crystal and got Hawkeye. Move on

    The problem is that i didn't wanted him at all maybe would have got better when i would have spun
    That's not how it works. You got a champion out of a hundred that are in the pool.
    Doing tricks wouldn't give you anything different
  • MahadevMahadev Member Posts: 1
    I have 3500 5*shards I want to open a 5star crystal pls send 5*shards
  • Laksh1995Laksh1995 Member Posts: 213 ★
    Beggers go away🤣🤣
  • ChampioncriticChampioncritic Member Posts: 3,347 ★★★★
    why you bring this up after a year lol
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