Racism

Palistes

Why is it okay that racists post toxic stuff in Global, and when I try to contradict it, my post is censored?

shadow_lurker22

Yeah Global is a s*** show you should really ignore

Palistes

I don't think I can ignore it. How is that the answer?

Mauled

It’s not ok, but the profanity filter isn’t great.

Best solution is to just turn off global ad it’s 90% drivel and just communicate through line.

Not ideal but that’s the situation we’re in.

Palistes

Yeah, just sucks that I can't post in Global to recruit.

Palistes

Hope all you racists enjoy being able to recruit freely!

Kabam Porthos

Hey guys, I understand it can be frustrating to see abusive messages getting posted in Global Chat, and I'd like to thank you for taking the time to express your concerns.

Rest assured, we take this issue very seriously! Any reports we receive of inappropriate behavior in Chat are thoroughly investigated and we take any actions we deem necessary to punish any offending players. The punishment issued to players for being abusive in Chat is determined by the severity of their comments. In some instances, we will temporarily ban a player from Chat, while at other times, we may choose to issue a permanent Chat ban.

When you notice inappropriate behavior in Chat, it's possible to report it by tapping on the player's avatar, located beside the alarming comment, and then tapping on REPORT USER. It's also possible to block the player from this menu by tapping on BLOCK, meaning you won't see any messages from them again.

If you prefer, it's also possible to disable Global Chat in the game settings. To do this, tap on the gear shaped icon, located in the top left corner of the game's Home screen. A list of enabled Chats will be then be displayed on the right hand side of the screen, including Global, Alliance, and War Room. If the box beside Global Chat is ticked, simply tap on the tick to disable it.

You can also report any inappropriate behavior directly to our Support Team, more information on this can be found HERE. You can reach out to our Support Team by clicking on the "Need more help? Contact us" button, located at the bottom of that article or by clicking HERE.

Due to our Privacy Policy, we're unable to let you know the outcome of any investigations we've carried out or any actions we may have taken on individual accounts in response to a report of inappropriate behavior. However, we really appreciate every report we receive, and we're extremely thankful for your commitment to keeping the game's Chat feature free from abuse of any kind.