crystal shard crystals missing

SreeKanth1470SreeKanth1470 Member Posts: 4
in Bugs and Known Issues
I got pretty much premium crystal pieces,3-star crystal pieces & 4-star crystal pieces from crystal shard crystal offer.after when i opened shard crystals tab.i couldn't find newly added pieces of premium,3-star,4-star crystal pieces.I spent 700 units on the crystal shards offer.but i got nothing.i have lost my 700 units and i lost my newly added crystal pieces.so i request you please check my account and solve my issue.i dont want to miss them.

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 13,692 Guardian
    Don’t waste Units buying either Crystal Shard Crystals, nor Feature Hero Crystals.
    Save for buying good Rankup Offers (but NOT the ones that pop up after opening a hero crystal).

    And Forum Mods here do not have access to game accounts, you’ll need to submit a ticket to Support (from Settings page within Game), if by now the shards are still not showing up.
  • UhussUhuss Member Posts: 3 ★
    Wow three years later and still my shards are missing what a rubbish game
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