Can’t get what I pay for!

Hey Support,
I’d like to use the items I purchase when I purchase them, not days later. I don’t feel like sending support tickets all weekend, immediate withdrawal of my money should get me immediate use of my purchased goods.

Thanx Kabam,
Signed 1 unhappy summoner!

Comments

elmj001

Thanx for the lack of support Kabam!

unknown

This content has been removed.

Meebleton

Delete post.

Why should they delete it?

Safenos

Delete post.
Why should they delete it?

Cause forums can't do anything about it??????

SummonerNR

Delete which post, he made 2 separate ones about it tonight.

And as said, Mods here can’t help you with in-game transactions. You need to be patient and follow-thru with Support.

But maybe (?) if you used an iTunes gift card as mentioned in other thread, could be that extra time is taken (?) to ensure it was not a stolen gift card (stolen numbers, etc). Instead of a payment system already linked up with your Apple/Google device account.

Meebleton

Delete post.
Why should they delete it?
Cause forums can't do anything about it??????

If support aren't helping him then he needs to bring attention to it somehow

Safenos

immediate withdrawal of my money should get me immediate use of my purchased goods

If you decide to do this you will probably get negative units

Kabam Boo

Hi @elmj001 , we're very sorry you're having trouble with your purchase but unfortunately, we will not be able to assist you with your account directly. Please reach out to our Support team and the iTunes Support for further information on your purchase. I'm certain they will be more than happy to resolve this issue and ensure you receive the items you purchased!

elmj001

Delete which post, he made 2 separate ones about it tonight.

And as said, Mods here can’t help you with in-game transactions. You need to be patient and follow-thru with Support.

But maybe (?) if you used an iTunes gift card as mentioned in other thread, could be that extra time is taken (?) to ensure it was not a stolen gift card (stolen numbers, etc). Instead of a payment system already linked up with your Apple/Google device account.

I have accounts, nothing stolen!
This is the second time this month.

elmj001

Delete post.
Why should they delete it?
Cause forums can't do anything about it??????

Maybe others are having this issue. I’m venting my frustration. It’s not like you can talk to support and get an issue resolved easily. You buy a in app purchase for use when you need it, not for use 24 hours or whenever from now. I shouldn’t have to ask/ send emails or anything else when I pay for a product.