Unable to claim milestone reward in Gifting

I am unable to claim one particular milestone reward in alliance gifting.
1. I was able to claim previous milestones
2. I joined alliance couple of months back
3. Have reached the minimum gifting points cutoff for that milestone
4. Tried restarting game multiple times

Please help

Comments

GroundedWisdom

I had an issue with one of them. Claimed it through the Stash.

SummonerNR

Show the full picture for Milestone #7.
How many points do YOU have, vs how many Individual points are REQUIRED for that #7 ?

As well as, has your Ally as a whole reached that level yet ?

Screaminghawk

Checked now, but no rewards in stash.

Screaminghawk

The above image shows alliance has reached milestone 12 and I am at milestone 8

Kabam Boo

Hi @Screaminghawk ,

We're sorry you've encountered this issue. Please reach out to our Support team and they will be happy to assist you with this.

Thank you so much for participating in our Gifting Event, and Happy Holidays from the team!

Mritunjay0709

I am also facing this issue....I spend 5k units on first day. But its showed me you will qualify for milestone in 1 day, and I trade that day and used all my units. Now it showing me you must have to contribute towards points. And I joined ally on 4 Dec 2020

Lilpreach

I am also facing this issue....I spend 5k units on first day. But its showed me you will qualify for milestone in 1 day, and I trade that day and used all my units. Now it showing me you must have to contribute towards points. And I joined ally on 4 Dec 2020

I have the same problem!