does anyone know how to get around this?

SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
in General Discussion
So I have alot of generic 2-3 gems about to expire so I am ranking up some champions. When I finally got the iso and everything, I was able to rank them up but instead of the generic, it used my class based ones. Does anyone know how to get around this?

Comments

  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    Here are the pictures





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  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    Zan0 said:

    Yeah you have to use the class ones. Before using the generics for the 2-3 gems (apparently kabam won't help with the 2-3 gems)

    It's honestly ridiculous that this is still a design flaw since these gems were introduced many years ago at this point

    bruh ig I have to go on a rank up spree with my 2 bricks of iso then :|
  • World EaterWorld Eater Member Posts: 3,852 ★★★★★
    Contact support and let them know you want to use a generic rank up gem on whichever champion .

    They’ll likely tell you to:
    use the class gem
    contact them back after you’ve done so

    Then theyll remove the generic from your inventory and restore the class gem.
  • The_Sentry06The_Sentry06 Member Posts: 7,804 ★★★★★
    SaltE_Wenis69 said:

    Zan0 said:

    Yeah you have to use the class ones. Before using the generics for the 2-3 gems (apparently kabam won't help with the 2-3 gems)

    It's honestly ridiculous that this is still a design flaw since these gems were introduced many years ago at this point

    bruh ig I have to go on a rank up spree with my 2 bricks of iso then :|
    Imagine having 2 bricks of iso
  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    The_Sentry06 said:

    SaltE_Wenis69 said:

    Zan0 said:

    Yeah you have to use the class ones. Before using the generics for the 2-3 gems (apparently kabam won't help with the 2-3 gems)

    It's honestly ridiculous that this is still a design flaw since these gems were introduced many years ago at this point

    bruh ig I have to go on a rank up spree with my 2 bricks of iso then :|
    Imagine having 2 bricks of iso
    no I actually have more but like idk how I can even get someone to level 45 with 75 and 125 bricks
  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    MikeHock said:

    Contact support and let them know you want to use a generic rank up gem on whichever champion .

    They’ll likely tell you to:
    use the class gem
    contact them back after you’ve done so

    Then theyll remove the generic from your inventory and restore the class gem.

    wait really?
  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    How do I do that?
  • PulyamanPulyaman Member Posts: 2,365 ★★★★★
    You actually don't need to level then up. I rank up champs when I have expiring stuff and then just level them up during level up event
  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    Pulyaman said:

    You actually don't need to level then up. I rank up champs when I have expiring stuff and then just level them up during level up event

    Oh yeah ik but like I have to level up my other r2 trash champs to get them to r3
  • The_Sentry06The_Sentry06 Member Posts: 7,804 ★★★★★
    SaltE_Wenis69 said:

    MikeHock said:

    Contact support and let them know you want to use a generic rank up gem on whichever champion .

    They’ll likely tell you to:
    use the class gem
    contact them back after you’ve done so

    Then theyll remove the generic from your inventory and restore the class gem.

    wait really?
    Sometimes. It's a 50/50 chance of that happening since it's Kabam support. Other times they'll tell you it's a high priority item and that you have to use class-based ones first.
  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    The_Sentry06 said:

    SaltE_Wenis69 said:

    MikeHock said:

    Contact support and let them know you want to use a generic rank up gem on whichever champion .

    They’ll likely tell you to:
    use the class gem
    contact them back after you’ve done so

    Then theyll remove the generic from your inventory and restore the class gem.

    wait really?
    Sometimes. It's a 50/50 chance of that happening since it's Kabam support. Other times they'll tell you it's a high priority item and that you have to use class-based ones first.
    that sucks
  • World EaterWorld Eater Member Posts: 3,852 ★★★★★
    SaltE_Wenis69 said:

    How do I do that?

    https://help.kabamsupport.com/hc/en-us/requests/new

    Complete the form, give a brief description and provide pics.
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  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    MikeHock said:

    SaltE_Wenis69 said:

    How do I do that?

    https://help.kabamsupport.com/hc/en-us/requests/new

    Complete the form, give a brief description and provide pics.
    Ok thanks!
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