Kabam please consider how you approach players
mortenhy
Member Posts: 492 ★★
First, sorry for the english spelling.
I have played this game for 4 years, and I have used a lot of money on this game, considering I am a regular family man.
When I open the game and find a warning from Kabam regarding the power gain, it makes me a little sad.
The last days I have again and again encountered the bug, but it was the attacker (me) who didn't get any power.. In your message you only see it from your side and thinking of not loosing money, but I have actually lost money due to this bug...it just doesn't seem right to me when you only think of yourself. Maybe I misunderstood the whole thing, if that's the case I apologize, but I am pretty sure I didn't.
I have played this game for 4 years, and I have used a lot of money on this game, considering I am a regular family man.
When I open the game and find a warning from Kabam regarding the power gain, it makes me a little sad.
The last days I have again and again encountered the bug, but it was the attacker (me) who didn't get any power.. In your message you only see it from your side and thinking of not loosing money, but I have actually lost money due to this bug...it just doesn't seem right to me when you only think of yourself. Maybe I misunderstood the whole thing, if that's the case I apologize, but I am pretty sure I didn't.
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Comments
If you notice there is a bug where you do not gain power, why would you consider to continue playing and spend money (like you said) while clearly something is wrong. Sorry but that is completely on you. You decided to spend te money when a bug came up, so you are responsible for that spending.
Secondly. People. Please to not but so *#&$ (bottoms) hurt so quickly. When I read a message like that I see it as a reminder from Kabam that if we EXPLOIT this bug they must enforce their terms of service. This is just a reminder not a hostile message. They are just reminding us so we cannot complain about bans or other actions afterwards. Because they did not inform us. Believe me. People are stupid, and they think they can exploit a bug like this without consequence.
When I write that I have been using a lot of money, it's in the last 4 years and not just now...SO NO, THIS IS NOT ON ME IN ANY WAY??
My whole point is that if there is a bug with the attacker, Kabam sometimes takes forever to fix it, but if there is a bug with the defender that could benefit the players, they often fix that pretty fast.
Seeing a message like the one I talk about (every player in the whole world have seen the message unless they have not played the game for the last 24 hours) just makes me"sad".
Thanks for the answer btw.
The last days I have again and again encountered the bug, but it was the attacker (me) who didn't get any power.. In your message you only see it from your side and thinking of not loosing money, but I have actually lost money due to this bug.
So you actually are saying you have spend money due to this bug. And thus. That is your fault.
I get what you mean, but there is a difference. Some things are bugs, and there is no clear reason for them to be in the game. This had a very clear reason for being in the game. And they just removed the mode that caused it. That is NOT fixing a bug. But taking something out of the game that is causing it. And it will return later.
Since the game will be borderline unplayable if the bug was kept in the game.
Me using money has nothing to do with the bug, but due to the bug I had to buy revives.
The only reason I wrote my first post was that I felt that Kabam only mentioned themselves in the post all players around the world got today when they opened the game... considering that I have spent a lot of money on this game (not due to this bug) I was somehow sad that they did not mention anything about any form of compensation. They only talked about the bug from their view and ours (the bug can benefit attacker and defender and vice versa).
I honestly appreciate your time, but I am starting to think that I might not can explain it properly (I am danish) and I am very sorry about that...
But to be clear...you don't agree with me on this subject? Again, thanks for your time.
In the past kabam was blamed to do Little Against cheaters. This time they adressed the cheaters and again. They are doing Something wrong? It was a good Thing they mentioned it. So we, fair Players, can know that the cheaters Will be dealt with. And we, fair Players, know the game Will be as Fairly played as possible.
The only people WHO should feel treat from the message are the people who doden cheat or were planning to. People that play fair have Nothing to feel Hurt about.
It is like being hurt when the Police tells you. Don't Steal, or you Will go to jail. When a door of a shop is Broken and they can't fix it for the Night. The only people who would have to listen are Thieves. The other people can just ignore it, and feel saver.
This is nothing new. A lot of youtubers and players all over the world have mentioned this, and I am in daily contact with at least 20 players, and most of them feel the same.
Just to give you an example. 3 years ago I used over 4500 danish kroners (that's like 700 dollars I think..) to get all the good masteries. The most expensive masteri in the game is resonate and compared with a another expensive masteri, Inequity, I thought this sounded good....it took Kabam 3 years to do something about Inequity (this is no secret), and put so much money into a mastery that doesn't work and then wait 3 years (and even now it still doesn't live up to the description), and even though I contacted them many times I could not get the cores back etc.. that's just one thing, and I feel that if they were to approach all these things another way, that would do a lot for a lot of players.. I am sorry that I can't explain better in english, my only point is that it would be great if Kabam communication with us were better. . I love this game, and the only downside is how Kabam sometimes takes care of bugs etc etc... again very sorry if this doesn't make sense. Good day to you sir.
There is a huge thread going on to find out why the persistent charge is happening. They have asked us multiple times to explain every situation where it happened, because clearly, they don`t know what exactly causes it.
And as far as incursions. It was not a NEW game mode, and thus far harder to remove. But still, that bug was fixed very quickly. That bug worked against us.
There was also a bug in the game that was VERY VERY pro player in incursions. But what happens? People complain that it wasn`t fixed sooner because it was exploitable.
So in 1 way. The bugs are very very differently in cause and thus fix. And secondly. It does not matter what they do, they will always do it wrong in the eyes of some players.
Kabam Boo also acknowledges my point about the reasoning behind the message.