Phone overheating after an hour of gameplay

TheDadManTheDadMan Posts: 32
edited June 10 in Bugs and Known Issues
For last one week or so, I have been noticing my phone getting extremely overheated after around 60mins of gameplay. This heating is more evident while playing arenas. To be honest I haven't noticed heating while playing regular eq or aq. Even when i completed grandmaster's gauntlet, which took roughly 2 hours, i didn't see the overheating (Or i was way too excited about the rewards to notice anything else). Anyway, its really a problem during arena grinding which generally requires more than an hour. When the device gets extremely heated, the game starts lagging like crazy. Often the screen completely freezes for 3-4 seconds. When it happens, i have to put my phone down for it to cool down before continuing the grind which is very disruptive.

I did a test this morning to find out whether its an issue with my phone or this game.

Device - iPhone XS MAX (Updated to latest OS version)

Test 1 -
- Charged my phone to 100%.
- Closed all background apps.
- Played arena for an hour.

Result - As expected, phone got extremely overheated to a point i was feeling the heat on my fingers through the case.

Test 2 -
- Left my phone for an hour to fully cool down.
- Charged it back to 100%.
- Closed all background apps.
- Played pubg for ~40mins.
- Played marvel future fight for ~30mins.

Result - Phone was slightly warm which is normal after an hour of screen on time. But nowhere near as hot as it was in the previous test.

I am not gonna jump to conclusion and say that the game is causing the overheating issue. However, all evidence points to the game at this time. We did have an issue a couple of years back where iphones were getting overheated. I guess its worth looking into.

Anyone else facing similar issues? Please share here. If a lot of people are facing similar issues then I am going to open a support ticket.
Post edited by Kabam Zibiit on


  • TheDadManTheDadMan Posts: 32

    TheDadMan said:

    Anyone else facing similar issues?

    Overheating has always been a terrible problem with this game, I know of 0 devices that can run this game perfectly without frame drops, heating, or crashing.
    I have seen device getting heated in the past, but that was after prolonged gameplay while being plugged to a charger, which is normal (for example - during a featured 5* grind where i was on arena for almost 4 hours). But at no point i had to put my phone down because it was too hot to even hold, which is the case now.
  • SandeepSSandeepS Posts: 271
    I've had the same issue. Samsung S8, wifi and updated os
  • JadedJaded Posts: 3,537 ★★★★★
    edited June 10
    I’ve been having this issue for awhile now. Not plugged in the game will crash after about an hour of game play and get very hot.
  • GamerGamer Posts: 7,774 ★★★★★
    I’m only fine it gets hot when played in arena all Ofer game mode is fine.
  • ragnarok_947ragnarok_947 Posts: 481 ★★★
    I've also been experiencing a similar problem on my Apple device since the June update.
  • DawsManDawsMan Posts: 754 ★★★
    I would upload a picture but its a pic of my phone so I cant. I just grab an icepack from the freezer, stick it on my phone, gtg.
Sign In or Register to comment.