6* Dual Crystal gives 5* champs

paulie7777paulie7777 Member Posts: 21 ★
in Bugs and Known Issues
I just bought the 6* dual crystal offer and got a 5*. Anyone else have this issue?

Comments

  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    screenshot?
  • paulie7777paulie7777 Member Posts: 21 ★

  • pseudosanepseudosane Member, Guardian Posts: 3,992 Guardian
    what 5* did you get?
  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    do you have a screenshot of you pulling a 5* out of the crystal?
  • paulie7777paulie7777 Member Posts: 21 ★
    It’s in everyone’s mail
  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    paulie7777 said:

    It’s in everyone’s mail

    we know. but you said that you pulled a 5*, and there's no proof that you bought it or that you pulled a 5* out of it
  • paulie7777paulie7777 Member Posts: 21 ★
    I got red hulk 5*. Surely Kabam can check my account.
  • paulie7777paulie7777 Member Posts: 21 ★
    edited July 2021
    Comment deleted.
  • MysterioMysterio Member Posts: 1,105 ★★★★
    paulie7777 said:

    I got red hulk 5*. Surely Kabam can check my account.

    We need actual evidence, not "dude trust me"
  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    paulie7777 said:

    I got red hulk 5*. Surely Kabam can check my account.

    you got a screenshot of that?
  • paulie7777paulie7777 Member Posts: 21 ★
    Surely Kabam can check my account and see I’m 1500 units less with a new Red Hulk.
  • MysterioMysterio Member Posts: 1,105 ★★★★
    paulie7777 said:

    Surely Kabam can check my account and see I’m 1500 units less with a new Red Hulk.

    1500? It costs 3000. Were you maybe offered a 5* deal?
  • UnknownUnknown
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  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    paulie7777 said:

    Surely Kabam can check my account and see I’m 1500 units less with a new Red Hulk.

    something is fishy here
  • GamerGamer Member Posts: 10,896 ★★★★★
    He probably had a 5 star duel crystal
  • KlytonKlyton Member Posts: 2 ★
    Uncollected players got mail advertising 5 star dual crystal bundles in the subject line, but the details in the message body are for the Cavalier offer (6 stars).
  • GamerGamer Member Posts: 10,896 ★★★★★
    Klyton said:

    Uncollected players got mail advertising 5 star dual crystal bundles in the subject line, but the details in the message body are for the Cavalier offer (6 stars).

    But he also said he is 1.5k unit less meant he not one cavalier
  • UnknownUnknown
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  • TheHoodedDormammuTheHoodedDormammu Member Posts: 1,448 ★★★
    Lol just take a screenshot of ur alliance activity and prove it
  • SummonerNRSummonerNR Member, Guardian Posts: 12,800 Guardian
    edited July 2021
    TheBair123 said:

    paulie7777 said:

    I got red hulk 5*. Surely Kabam can check my account.

    you got a screenshot of that?
    As mentioned, anyone that is only UC had got the TITLE of the Mail saying “5* Bundle”, while inside the Mail went on to ONLY describe the 6* Bundle and of being CAV, even though the actual offer showed up on the pop-up as being the correctly designed 5* Bundle offer for those only UC.

    Problem is in the contents of the Mail msg for those UC. Contents of msg did NOT mention the UC 5* offer even though ppl are UC, it only said you can get the 6* offer (which you can’t).

    And the 5* offer was for 1500 Units, which OP says is what he was charged (which is right if he is UC, although a pretty good case for bait-n-switch for those who didn’t spot the inconsistency in the msg).
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