Well Done
DrZola
Member Posts: 9,122 ★★★★★
Title says it all—well done with the relief package. Thanks…
Dr. Zola
Dr. Zola
13
DrZola
Member Posts: 9,122 ★★★★★
Comments
I have had a terrible time with the game mechanics for two months (and in some modes still do), but I haven’t missed out on anything other than pulling up short on the SoP finale. Cav EQ got done both times without items. SoP got done every week with a minimal amount of pots. AW basically didn’t happen. And AQ compensation was pretty generous with the glory infusions.
If I could have anything back, what I’d like is the extra time I spent restarting and quitting after my taps failed to register in SoP or the handful of Act 7 paths I needed to finish. That caused a lot of aggravation.
But that’s not something the game team can give me.
Dr. Zola
Most of the handful of weekly SoP items I used were due to my own impatience (e.g., take 70-75% in a run and just revive and finish instead of restarting for the solo).
SoP is still a legitimate issue, I think —running the “hardest” content during the worst game performance and not providing regular relief was a move I think the team will regret.
Dr. Zola
It was going to disappoint no matter what. When you wait until the end, fail to signal, stop communicating…it shouldn’t be a surprise that the reaction is what it is.
My opinion is clearly in the minority, but I cringe at the way it was managed. Rebuilding goodwill should…well, rebuild goodwill.
Dr. Zola
Lol! Basically this game has become painfully grindy and buggy at the same time, while navigating new champs that cost ridiculous amounts of money to get and champ buffs that are at BEST tone deaf.
I think what’s interesting is that the META isn’t just the game, it’s the gamers. The whole ecosystem at this point is unstable.
I know it stings Kabam to admit it, but it’s just true. But a few pro player surprises will get the momentum going.
This compensation package should have been a 2 part release. Mixed in with some notable units, a surprise summoner appreciation calendar that runs up till Black Friday, surprise buffs of some of the community’s favorite like Cyclops, and maybe a 2/3/4 star arena that gives double battlechips and shards in milestones.
But like I said, this has been frustrating enough that I’m retired on duty. Which is sad because I have all the material I need to rank 3 my CGR.
But there’s no motivation
Fundamentally, I think the team put an enormous amount of pressure on themselves to overdeliver when they seemed to circle the wagons after an initially solid response.
What I got was sufficient for me—but that clearly wasn’t sufficient for a lot of other folks (many of whom aren’t being unreasonable in my opinion).
This was an avoidable situation. But you can’t get a sense of where the community is by deleting threads instead of engaging them. You won’t know what your customers want if you don’t talk to them.
Dr. Zola
Edit: In case you’re wondering, I’ve marked all your posts Insightful because I think they are. It’s not me disagreeing with you, but whoever it is should have the guts to say why.
Let's address one by one:
-The delay in AW seasons: I'll admit, at first I thought the 6* Nexus and 5* Nexus were the gifts as a thank you, but when I started writing this post, I realised that the crystal's must be to address the delay in AW Seasons. Where do you find 6* shards, Nexus' and 5* Nexus'? AW seasons. What else is in AW seaons? T5CC, so that covers the selector. Like I said, I previously thought the nexus' were the gift as a thank you, but when Kabam themselves admit they were giving a package to address the delay in AW Seasons, there is only one option for which part of the compensation addresses that. Now if you're thinking of saying that the nexus is the gift, then which part of the compensation was to address the delay in AW seasons?
-Spent resources: I think it's safe to assume that these refer to the glory, revives and health potions for both story and alliance content. Energy refills and boosts could fall under those or the next category, so for the benefit of the doubt, we will say the next one.
-a thank you: So that leaves 300k gold, 5 energy refills and 2 greater boosts as a thank you for dealing with a 2 month bug. That's about 40k gold per week, 40 energy per week and 1 boost a month for all the issues we've faced.
So really, I'd argue that the only one they did well on was AW season's delay. Most TB players likely missed out on some sort of Plat 1-4 rewards, most Cav's likely missed out somewhere from plat 4 - gold 4 (as a very rough average), so the rewards of a Nexus 6* and 5* for TB and a 6* and a nexus 5* for Cavs is very reasonable, 1 season's worth of rewards for missing a season. Sounds amazing.
The spent resources was honestly so nearly done perfectly, the glory was amazing for topping up on lost resources from not doing AQ as high as possible, added in with the constant glory we got through the issue, I've seen more complaints on too much glory than not enough. So kabam smashed that. AQ pots are great, we've had a steady influx of those. The only issue is the number of story quest revives.
It's simply not enough, when you look at summer of pain alone, strewn with hard fights at the best of times let alone when you can't parry or evade. 15 revives given for the entire two months?
9 fights
18 objectives
6 paths
15 revives allows for 1 revive per week for weeks 1-9 and 1 revive for each path. So for each fight you get 1 revive, to do all 3 objectives. And then for the Week 10, you can die once on each path due the bug. You need to do two fights, and the GM all while only missing 1 parry or dex. How does 15 revives even begin to cover 2 months of issues?
Lastly, onto the gift. 300k gold, 2 boosts and 5 energy refills. I could go into more detail about how this is barely a gift for thanking us for dealing with the biggest bug in the history of MCOC, but really, it ought to speak for itself.
No.
In fact there's been NOTHING for those that do incursions. Not in this comp. Not in the few small comp packages they sent out.
And as for sending out a package before the issue is resolved, for one we knew they were going to because they told us as much, secondly they are only sending it out because they know the relationship between the playerbase and them is strained to it's limits and they need some damage control before they lose a good portion of players.
I haven't had the main issues that others have had, not at all. The only thing that I faced was the GM competence bug, in which that comp was a miserable excuse in itself.
But it doesn't take a rocket scientist, nor an aging man with possible dementia to see that this package doesn't justify the literal MONTHS of issues that people have been dealing with prior to this package, and no doubt the literal months before the issues are resolved after this package.
But I forget, that I'm talking to one of the self centered members of the forum, who will only complain about something when it affects their gameplay and their experience. I wouldn't expect you to have any empathy towards others.
If 15 revives doesn't cover the issues caused by the bug, why would it not be reasonable to add more revives in different rarities?
This package was a "thank you for bearing w us" from Kabam and I am okay with that. It helped rekindle my interest in the game with some new champ pulls I got. I am even motivated to do Carina Challenge now, which would be unheard of in the past two months.
I can well imagine people spent more revives than they recieved back and that many many players quit/retired. This comment is only to provide the situation from my pov. The pov of a laid back, f2p TB player, who plays for fun and ranks champs for fun.
So you’d argue that the largest bug in the games history in terms of how many effected, how long it’s effected, and amount of gameplay effected, didn’t warrant more than 15 revives?