Quest compensation for game input issues

Lucidblueprints

Kabam - why no compensation for general gameplay such as revives, health potions and attack/health boosts? I think we've received that once? Not asking for champs crystals just basics to help with completing monthly and story content that's impacted by the input issues.

Instead you send AQ compensation that folks already say is going in overflow, and next message I read? Hey spend 300 units for revives,Heath potions, etc. Feels the voice of your users is not being listened too.

gannicus0830

Bud, that horse is just a puddle of red pulp at this point. Countless players, myself included, have voiced this same complaint repeatedly to no avail. They’re more likely to simply delete this thread and ignore it than actually give an answer.

Typhoon

gannicus0830 said:

Bud, that horse is just a puddle of red pulp at this point. Countless players, myself included, have voiced this same complaint repeatedly to no avail. They’re more likely to simply delete this thread and ignore it than actually give an answer.

"Occasionally" is all they're willing to commit to.

SkyLord7000

Need a boost for 7.3?

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gannicus0830

I just made a thread about today's comp package and it was deleted faster than I've ever seen one.

Adevati

They released it, just need to pay 500 units to access it.

Vintage773

I don’t understand the strategy behind the lack of transparency around this issue. What about this approach makes them think it’s more beneficial to them than actually just communicating with their player base?

DrZola

gannicus0830 said:

I just made a thread about today's comp package and it was deleted faster than I've ever seen one.

That’s personnel that should be working to fix the game. If they aren’t capable of doing that, then they should be bringing coffee and snacks to the people who should be working around the clock to fix the game.

Dr. Zola

gannicus0830

Vintage773 said:

I don’t understand the strategy behind the lack of transparency around this issue. What about this approach makes them think it’s more beneficial to them than actually just communicating with their player base?

It's the ostrich approach. "Out of sight, out of mind". They're just going to ignore it and wait for people to get sick of complaining about it to no avail.

Vintage773

gannicus0830 said:

Vintage773 said:

I don’t understand the strategy behind the lack of transparency around this issue. What about this approach makes them think it’s more beneficial to them than actually just communicating with their player base?

It's the ostrich approach. "Out of sight, out of mind". They're just going to ignore it and wait for people to get sick of complaining about it to no avail.

You'd think they would at least give us someone less condescending than Miike to communicate with on the rare occasions there is communication.

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Odachi

Kabam know which way their bread is buttered, we've had aw and aq packages worth thousands of units that lots are just selling for gold before they expire - the packs players want will those those with the highest link to unit spending.
It pretty nestle-esque of them to offer a unit based deal when a new piece of solo content comes out, knowing that there are issues.

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AATT

Hey, I didn't claim the 2nd revives/pots for solo content compensation and now it isn't in my stash. Has anyone experienced the same bug?

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Typhoon

AATT said:

Hey, I didn't claim the 2nd revives/pots for solo content compensation and now it isn't in my stash. Has anyone experienced the same bug?

Not a bug... mail compensation is on a timer...

Reach out to support.

MrSakuragi

They will just tell you to not attempt challenging content until the issues are fixed. Then proceed to drop 7.3. 😂

AATT

Typhoon said:

AATT said:

Hey, I didn't claim the 2nd revives/pots for solo content compensation and now it isn't in my stash. Has anyone experienced the same bug?

Not a bug... mail compensation is on a timer...

Reach out to support.

Thank you for the advice. I did it, but after 24 hours I have no response from Kabam's team. I even replied to the confirmation email but still no response so far. I suppose they won't reach me out and I feel I'm losing the solo compensation because Kabam Support normally reply in a few hours

Kabamed once again