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Want to know if this is and issue or not

When I buy that platinum crystal it tells me I have insufficient funds yet I do have that item 



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You probably are missing at least that arm if you check your Items inventory.
The 2nd pic shows what you are missing.
Ppl are asking that you prove it by showing your INVENTORY screen to see what you think you have. (And as 6* pieces, not just 5* pieces)