**RESOLVED ISSUE WITH SIDE QUEST KEYS**
The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Missing Sigil Goldpool quest

2

Comments

  • Shakti4allShakti4all Posts: 120


    It took 5 days to acknowledge this??!!
  • BrislingBrisling Posts: 1
    Still missing. Thronebreaker here
  • ThēMandalorianThēMandalorian Posts: 274 ★★★


    It took 5 days to acknowledge this??!!
    And we were not important enough to update this thread. Instead we had the person whom we all know post the update that we can NOW see after it was a total of 9 Days since it's been MISSING.

    Again, we are *PAYING* for this.
  • GroundedWisdomGroundedWisdom Posts: 36,098 ★★★★★
    They're aware, and working to fix it, and offering to compensate for those that missed out. That's pretty much all they can do.
  • MavRCK_MavRCK_ Posts: 466 ★★★
    Nothing here
  • Shakti4allShakti4all Posts: 120

    They're aware, and working to fix it, and offering to compensate for those that missed out. That's pretty much all they can do.

    For average players like me, this quest gets me the Daily class based challenges, hero use, etc which helps me pile up on supreme crystals.. which now I'm missing for 2nd week. And yes, Kabam will never compensate that.
  • Cano29848Cano29848 Posts: 99
    Just update the game now and still no gold quest.
  • ThēMandalorianThēMandalorian Posts: 274 ★★★
    edited May 2022

    They're aware, and working to fix it, and offering to compensate for those that missed out. That's pretty much all they can do.

    You're adding nothing to the conversation.

    Maybe someone like yourself is fine paying for something and only getting some of what we have been receiving with lack of updates for 9 Days.

    I'm not. Especially since we have not had an answer for those 8 Days except acknowledging the issue it's missing on day 1 and finally just a message for everyone that they know about it but nothing else of value for us. Doesn't seem right.
  • Bahubali46Bahubali46 Posts: 42

    Hey there, the team's still working on a fix for this. We'll let everyone know when we have more definitive info on when that will be.

    Today is my sigil last day , I am not going to reactivate sigil, will I get compansation or not?

  • ThēMandalorianThēMandalorian Posts: 274 ★★★

    Hey there, the team's still working on a fix for this. We'll let everyone know when we have more definitive info on when that will be.

    Today is my sigil last day , I am not going to reactivate sigil, will I get compansation or not?

    You should and qualify for at least the 2 weeks you've missed due to this error.

    Would love a confirmation for you from someone at Kabam though. My account also ends Sigil in ~4 days as well and I won't renew if this is still broken.
  • Bahubali46Bahubali46 Posts: 42
    edited May 2022
    I was not able to complete level up event due to lack of gold .This bug is the reason. Will I get my level up ranking rewards after fix?
    @Kabam Miike
  • Bahubali46Bahubali46 Posts: 42

    Hey there, the team's still working on a fix for this. We'll let everyone know when we have more definitive info on when that will be.

    @Kabam Zibiit it's been 20 days and you people are still fixing the issue...
  • CR3WL1FECR3WL1FE Posts: 6
    edited May 2022
    Has there been any update about refunding or compensating the missing weeks for the goldpool quest?
  • oiXoroiXor Posts: 16
    Any update on this?
  • ThēMandalorianThēMandalorian Posts: 274 ★★★
    It's been one month from the time we lost out on this Quest we paid for over a week.

    This meant we missed the week we paid for.

    What is being done about this @Kabam Zibiit?

    We have been more than patient.
  • ccrider474ccrider474 Posts: 629 ★★★

    I decided not to renew my Sigil due to how long this has taken and the lack of transparency on timetables and progress. This is something that us Sigil owners pay for, not primarily, but because its included. The approach that's been taken is disheartening and the silence is deafening.

    I hear you mate. 1 month to not receive a paid for item is blatant false advertisement. Mine expires today and no renewal happening.
  • Shakti4allShakti4all Posts: 120
    No words from Kabam yet.
  • Hawkt1Hawkt1 Posts: 180
    @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra please guys we are still waiting on this at least update us
  • Hawkt1Hawkt1 Posts: 180
    Anyone? @kabam miike
  • ccrider474ccrider474 Posts: 629 ★★★
    I'll kiss nothing goodbye. I paid money for something I demand to receive it. I don't care how inconsequential it is in the scheme of things. If I deemed it worth my money and said company took my money I deserve what I paid for. KABAM should not be doing a blatant scam for stuff.
  • ProtogenoiProtogenoi Posts: 43
    @Kabam Zibiit @Kabam Miike @Kabam Porthos Can we at least get an updated acknowledgement?
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