Change kabam password

Echoflash80400Echoflash80400 Member Posts: 3
edited June 2022 in Suggestions and Requests
I lost access to the email I used in kabam id as the email is blocked due to repeated entry of wrong passwords. I fear my account maybe/ or already being misused. Is there anyway that I can change the kabam password or email I’d without involving the use of current email I’d?
Post edited by Kabam Zanzibar on

Comments

  • MattDRKMattDRK Member Posts: 199 ★
    No, and its really hard to change the email adress too
  • MrSakuragiMrSakuragi Member Posts: 5,861 ★★★★★
    You need to change the email. Mine was changed easily, but I remembered the answers to the 25k questions to prove ownership
  • SummonerNRSummonerNR Member, Guardian Posts: 13,306 Guardian
    https://help.kabamsupport.com/hc/en-us/articles/360052368052-Changing-Your-Email-Address
  • Echoflash80400Echoflash80400 Member Posts: 3
    This link is not working. :(
  • Kabam ZanzibarKabam Zanzibar Moderator Posts: 647
    Please contact support to see if they can change your email address for you, via this link, the security questions you will need to answer to verify your account are listed below (as per the Email Preferences Center page):


    When you open your ticket, please also provide answers to the following security questions so that we can verify ownership of the account:

    What was the original player name of your account? Write this name exactly as it appeared in the game.
    What were your first two real-money purchases? Include the dates (yyyy-mm-dd) and the amount of real money you spent on iTunes or Google.
    Did you ever attach a Kabam ID to your account, and what was the original email address that was linked to your account? Write the exact email address you attached to your account as a Kabam ID.
    What country, province, state, or city were you in when you created your account?
    What is the creation date of your account? Estimate the date (yyyy-mm-dd) of when you created your account in the game.

    If you are having trouble remembering when you created the account, you may want to review your email history to find the earliest message that you received from Kabam. If you have a Google Play account, we recommend that you check the dates of your earliest achievements as this may also help you to determine when you created the account.
This discussion has been closed.