Feature 6* Crystal disappear

MOHACHAU1

Kabam today 1 feature Crystal just got disappeared. Can someone help me to raise a ticket. Please

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MOHACHAU1

Tried restarting the game too, still can't see it.

MOHACHAU1

@kabam Mike ☝️

unknown

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MOHACHAU1

I didn't open it.

SummonerNR

Was it showing that you had enough (15,000) for a Feature under the PREVIOUS Feature Champ Set.
And you thought that it would remain present (with the Previous Featured Set) until you go to open it, as the Prior crystal, even though the New Featured Crystal set came out ?
No, only the New Feature would be there now.

Or did you maybe actually spend the 15,000 to lock-in a Prior Set Feature, but did NOT actually open it at that time ?

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