That was one of the erroneous rewards sets, with empty item, that can not be claimed.
They have either sent you out a corrected set of rewards already (maybe you claimed those already without realizing they were the replacements), or maybe you are still on a list of those they still have to get to as far as sending corrected rewards out to.
Comments
That was one of the erroneous rewards sets, with empty item, that can not be claimed.
They have either sent you out a corrected set of rewards already (maybe you claimed those already without realizing they were the replacements), or maybe you are still on a list of those they still have to get to as far as sending corrected rewards out to.