DCs and Incorrect 7* Event Score [merged]

I opened 23 Paragons and 2 7* Basics but my score is lower than it should be. Anyone else have this issue?

Comments

This wasn’t just isolated to yesterday these paragon crystals seem buggy. An alliance mate matched my 15 but only 3 of his counted towards our score. So that makes me think how many of mine didn’t count yesterday? No update from kabams end points to that lack of transparency your player base keeps mentioning. @Kabam Miike @Kabam Zibiit

GoterdamRung

Putting in a ticket hasn’t helped even though I explained clearly they disappeared when the game crashed and nothing allocated to points.

“ reviewed your Paragon Crystal Bundle purchases, and I can confirm that you received all the Paragon Crystals. You can trust that there were no issues with the purchase and all items were credited to the account.”

Vegeta9001

I'm still missing around 7200 score, not a huge amount but it would tick me over to next milestone.

KyrieRed

I'm still missing around 7200 score, not a huge amount but it would tick me over to next milestone.

Exactly the same situation

Seaweed44

I’m missing a total of 13 paragon crystals because of game crashing. I’ve since submitted a ticket but haven’t heard anything back yet.

Flush

this kept happening me yesterday pop 10 game freeze up after 5 mins get kicked out, after reloading I had less crystals so pop remainder same thing again freeze and kick out, less crystals again when logged in, not sure what I pulled or if score was right just know crystal count kept dropping each time

Bugmat78

Still missing th e12,500 points for opening 5x 7* crystals that would get me the 2 t6cc selectors from solo objectives...

Mario13459

Yeah I had the same thing happened to me today, I opened 7, got a DC screen and my crystals opened but my points weren’t updated.

Midnightfox

Same here. Missing quite a few points. Can we get an update mods?

Mtmkill_33

Does anyone remember at least one event without errors? I have unfortunately forgotten.

Zekir

Does anyone remember at least one event without errors? I have unfortunately forgotten.

Those exist? Must have been when the game first came out. 🤣

AgentT

I have the same thing.
Opened 20 paragon crystals and the game crashed and did only get points for 11 openings, i didnt know if i get the champs of these 11 pulls

Standardman1989

I don't have a point problem but it would be nice to double the points precisely because 800 is really not enough. Sorry for the inconvenience

Bugmat78

I'm unsure but i think i got my points now after 2+ days. No response to my ticket but my score jumped over night by roughly what i didn't get on day 1 of this event.

Ironman3000

Still waiting to hear about the lost Paragons I bought.

Triclops1224

Just popped 4 paragon crystals with no points awarded on the solo event. 😒

Crys23

Got disconnect on a 10 pop, came back, 5 were opened, no points awarded.
How do you plan to resolve this, for all of us @Kabam Miike ?

Jkw634

Just happened to me. Able to notice it because not a bunch of crystals being opened right now as an alliance. I am just enough away from last solo milestone that the last 3 exploration of new event and the 7 star crystal I will get as an alliance soon would put me at 130k. Finished the 4th one got 2 crystals opened wifi came up disconnected. Logged back in could tell I had gotten 2 4 stars and the crystals were gone and no increase in solo points with multiple restarts. Out of principle I should not have to cough up extra 400 units to hit the milestone after dropping 15k units and 100 dollars on the paragon deals.

Crys23

I doubt kabam can fix everyone scores before event ends. And the reason most of us opened paragon crystals was to get the event milestones. Now we need to open more, spend more units.
So I want my units back for the crystals that didn't count.

KyrieRed

I’m very close to the next milestone! Spent a lot of units and I’m still missing points, I truly hope Kabam can fix this before the event finishes.

Crusaderjr

yea we know the team is working on it....

but is there any time frame or at least any compensation going to be provided?
disappearing points, crystals, units wasted, rewards in milestone being missed out due to the score not counting..
such a great event.. yet again ruined as so many reap the bugs and exploits at kabams expense while the rest of us have to wait a week before anything is even figured out..

better server maintenance, better update programming, better AI reactions and no weird ticks, hiccups, bugs, changes(attentional or not) after every month or something new is introduced into the game... so many other games that seem to have more happening and more data moving around that NEVER have these problems. after 4th of july deals go through lets invest in some tech upgrades

Vegeta9001

Still missing 6400, got 800 randomly added but still missing the bulk... Between this and the bad compensation for the Bauble Cavs that I didn't get, good will is fading. Purchased the bauble crystals on release, basically as soon as they dropped, nothing. Opened paragon crystals on release, DC, no points. I try to be level headed and both sides of the coin kinda guy, but this is twice in a short span I'm seemingly being shafted.

Jkw634

So at some point I am now 3k points short of the 130k milestone. I had it figured out once I got all rewards from 100% the new event and the 7 star crystal I was opening from alliance event. I will now have to spend another 800 units to get that final milestone.

Jefechuta

Still waiting here for more news, I hope this gets fixed soon

Bleakmess

Happened to me aswell, purchased 9 crystals but no milestone update 😞

Krishna24

@Kabam Mike, any update, I face the same issue.

Shorty02

10400 now missing total, from paragons I got for clearing that new event. I could have 5k 7* shards... But I don't.

Jefechuta

I just hope they give us a solution before the end of the event

unknown

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Bleakmess

I submitted a ticked and this is what I got as reply