Unable to claim 7* event ally rewards despite joining alliance before the event

Vern

I joined an alliance a couple of days before the 7* event started, and had a 5-7d timer before I could claim alliance rewards once it started (did not change alliances while the event was ongoing)

Now that the timer has expired, I still can’t claim the alliance event rewards. Has anyone experienced this and what is the solution to being able to claim these alliance rewards?

Crusaderjr

if the rewards and milestones were hit before your timer and contributions were added then i dont think you are able to claim. as you technically did not contribute to unlocking them as they were already unlocked...

FrankWhite

Try to restart a couple times. If this doesn’t work buy one Para Crystal and open it

Pikolu

Vern

Thanks. Opening a paragon crystal unlocked all milestones for me