AW matchmaking bug

Allegro71Allegro71 Member Posts: 8
For the last two wars, our alliance was enlisted for only one group while we selected 3, as usual.

This has caused us to drop from Gold 2 to Gold 3 with no hope of making up the lost ground. We’re all very frustrated. Is this a known issue? An officer entered a bug a few days ago but no answer from support.

Anyone else having this issue?

Comments

  • Allegro71Allegro71 Member Posts: 8
    So the new war is correct, with 3 groups. The bug lasted two wars and annihilated our chances of being Gold 2. That really sucks.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,729 Guardian
    You’ll get the next higher bracket rewards anyways.

    And did you mean “selected”, as in you don't have a permanent pre-enlist, but you individually enlist as each war comes up ?
  • Allegro71Allegro71 Member Posts: 8
    No, we have permanent pre-enlisting, but it suddenly dropped us to one group.

    And the fact that this season pays up one tier above is irrelevant. We had a real shot at Gold 2 which would have given us Gold 1 rewards. It’s no consolation that we’ll get Gold 2.
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