No warning for sigil store update

Drinkapbr

First and foremost I am happy they kabam finally added stuff to the sigil store, but I really wish they would have given us a heads up it was coming. Because I literally just used most of my tokens to get a 6 star crystal. And now they added a 7 star to the store which I am now a long ways away from being able to get. Just really think a in game mail saying there was an update to the sigil store upcoming would have been very easy to do.

WOLF_LINK

And soon they might add 7* Sigil Witch. So keep saving.

DNA3000

Drinkapbr said:

First and foremost I am happy they kabam finally added stuff to the sigil store, but I really wish they would have given us a heads up it was coming. Because I literally just used most of my tokens to get a 6 star crystal. And now they added a 7 star to the store which I am now a long ways away from being able to get. Just really think a in game mail saying there was an update to the sigil store upcoming would have been very easy to do.

Warning: they will eventually add more stuff to the Black ISO store.

They are not going to give you an exact timeline of precisely what and precisely when. Most of the *developers* at Kabam probably don't know that. You aren't entitled to perfect knowledge of the future. This would be very easy to do, but they don't do it not because it is hard, but because they just don't believe this is a good idea.

Maat1985

people waiting for a better deal leads to hoarding.

but do more people wait when the know what is coming and when it is coming?
or do more people hoard when they have no idea and want to be prepared for the what ifs?

DrZola

DNA3000 said:

Drinkapbr said:

First and foremost I am happy they kabam finally added stuff to the sigil store, but I really wish they would have given us a heads up it was coming. Because I literally just used most of my tokens to get a 6 star crystal. And now they added a 7 star to the store which I am now a long ways away from being able to get. Just really think a in game mail saying there was an update to the sigil store upcoming would have been very easy to do.

Warning: they will eventually add more stuff to the Black ISO store.

They are not going to give you an exact timeline of precisely what and precisely when. Most of the *developers* at Kabam probably don't know that. You aren't entitled to perfect knowledge of the future. This would be very easy to do, but they don't do it not because it is hard, but because they just don't believe this is a good idea.

Tl; dr “Hoard everything” 😏

Dr. Zola

Shiroihara

DrZola said:

DNA3000 said:

Drinkapbr said:

First and foremost I am happy they kabam finally added stuff to the sigil store, but I really wish they would have given us a heads up it was coming. Because I literally just used most of my tokens to get a 6 star crystal. And now they added a 7 star to the store which I am now a long ways away from being able to get. Just really think a in game mail saying there was an update to the sigil store upcoming would have been very easy to do.

Warning: they will eventually add more stuff to the Black ISO store.

They are not going to give you an exact timeline of precisely what and precisely when. Most of the *developers* at Kabam probably don't know that. You aren't entitled to perfect knowledge of the future. This would be very easy to do, but they don't do it not because it is hard, but because they just don't believe this is a good idea.

Tl; dr “Hoard everything” 😏

Dr. Zola

The one time he chooses to be brief. This was uncalled for!

altavista

Drinkapbr said:

First and foremost I am happy they kabam finally added stuff to the sigil store, but I really wish they would have given us a heads up it was coming. Because I literally just used most of my tokens to get a 6 star crystal. And now they added a 7 star to the store which I am now a long ways away from being able to get. Just really think a in game mail saying there was an update to the sigil store upcoming would have been very easy to do.

If you just did it, then maybe put in a Support Ticket to see if they can remove the 6-star and refund you credits. But otherwise, unfortunately, this is how most of the game works.

laserjohn26

Drinkapbr said:

First and foremost I am happy they kabam finally added stuff to the sigil store, but I really wish they would have given us a heads up it was coming. Because I literally just used most of my tokens to get a 6 star crystal. And now they added a 7 star to the store which I am now a long ways away from being able to get. Just really think a in game mail saying there was an update to the sigil store upcoming would have been very easy to do.

And what if you bought it right before the email? I'm sure someone playing the game bought the 6* crystal within 10 minutes of it going live. Just like if there was an email someone would have bought it within 10 minutes of the email. Kabaam doesn't like it but there is absolutely no reason to open anything until you absolutely need to or are sure you want to.

Kabam Miike

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

Bugmat78

Kabam Miike said:

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

But it is exactly because this currency is limited that some sort of notice should be given regarding updates and it should be more necessary than with stores where currency is regular and free-flowing vs limited and "paid for".

IIRC notice was given the last time the sigil store was updated. Even 7 days is enough to stop some people from using their tokens in what becomes an ill-advised manner for them with the new store. That gives people time to make youtube/twitch videos, forum posts and to share the news on other social media platforms.

Siliyo

Bugmat78 said:

Kabam Miike said:

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

But it is exactly because this currency is limited that some sort of notice should be given regarding updates and it should be more necessary than with stores where currency is regular and free-flowing vs limited and "paid for".

IIRC notice was given the last time the sigil store was updated. Even 7 days is enough to stop some people from using their tokens in what becomes an ill-advised manner for them with the new store. That gives people time to make youtube/twitch videos, forum posts and to share the news on other social media platforms.

You don’t understand what Miike is saying. If Kabam made the announcement 7 days ago, people who used the Sigil Token 8 days ago would have this complaint. If the announcement was made 14 days ago, people who used the tokens 15 days ago would have this complaint.

The reality is: the update is here and if you’d like to save your tokens for these updates you now can.

Noob_Master69

Kabam Miike said:

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

Okay, I get that and I agree somewhat
But I honestly think it'd have been nice if an ingame message got sent out or whatever informing people that the Store has updated. Because the way it was done now almost makes it feel like it wasn't supposed to go live yet. If I wasn't a frequenter of the Forums there is a big chance I wouldn't have found out until next monday when the store reset and I buy my usual stuff

Just a small thing, but I think it'd have been nice

Ironman3000

So because it won't help everyone, helping no one is the right choice? Great logic there.

DrZola

It’s helpful to recall that you are actually paying real currency for the privilege of no notice. That alone makes a difference in my opinion.

But do go on about whiny customers...

Dr. Zola

BringPopcorn

Just a heads up, something may change in the near or far future, so use your stuff or currency accordingly.
This is as much warning or information they can give you.

Drago_von_Drago

Kabam Miike said:

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

This could all be solved by a regularly scheduled annual or semi-annual or quarterly update to all stores. If everyone knows when the store updates hit then people can plan accordingly.

Ironman3000

Also, to be fair to Kabam, they haven't been live-streaming every other week to give the community info on upcoming events and changes...

Luke9523

I don't mind the no notice so much, but I would like to know when we could expect a 7* Scarlet Witch Sigil to be introduced. I am holding out for her!

Rebark

Kabam Miike said:

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

Any possibility of 7 star Sigil Witch in the next 6 months?

DarkestDestroyer

Kabam Miike said:

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

I mean it is a store that cost £9.99 to access, so a heads up would be appreciated.

Especially if stores like Glory etc that are accessible to everyone gets a notice of change, the Sigil store should 100%.

It’s lacklustre so showing everyone it’s being improved would maybe sell more Sigils too

TyEdge

If only there were some sort of MAP for the ROAD ahead that could create expectations for what might come in the fall, or winter or next year…

Searmenis

What updat-- Oh, the 1 7 star crystal every six months and the 3 sig stones? Yes, that s an addition, not an update. We didn't get any updates yet.

ChaosMax1012

DrZola said:

It’s helpful to recall that you are actually paying real currency for the privilege of no notice. That alone makes a difference in my opinion.

But do go on about whiny customers...

Dr. Zola

Bingo. Pretty sure people should know what they are paying for in advance in any case lol.

Darkness275

Kabam Miike said:

I get where you're coming from, and notice is always nice, and in many instances, feasible, but for a store like this with such limited currency... not as much.

There is no appropriate time to give a heads up when somebody wouldn't have "just" used their Tokens. Believe me, I have been there for every single iteration of these kinds of updates, and regardless of when that message went out, these threads would still be here.

Look, I said as much regarding the commissary feature trade in. I had just spent my shards after the Gladiator arena and didn't have any when the commissary store came. I had to scramble in effort to get shards for the feature crystal exchange. I didn't blame you, because I made what I thought was the best decision at the time. There will always be people who spend "just before" the notice or deal or whatever.

But you still provide notice. You guys provide notice for everything... every store update has been hyped and promoted. This is something people are consistently paying for, and the decision was to not promote it or provide any notice? Then the defense of that decision is "Well, it doesn't affect everyone and we can't please everyone so, meh!"

It's not feasible to provide an in-game message or slip it into a live stream? You know, kind of like you do with the Loyalty, BG, Glory stores...

I really hope this is a company response you were directed to provide to us from some out of touch executive, because that response is really disconnected.

LBN1

I don't see anything new in the black iso market, can someone post a pic of what is new? Thx.

ahmynuts

LBN1 said:

I don't see anything new in the black iso market, can someone post a pic of what is new? Thx.

They only added stuff for paragon