We are currently experiencing an issue causing a delay in delivery of Summoner Advancement, the Alliance Quest event, and other 3-Day X-Men use event. We are working to resolve this, but it will likely take a few days. We will ensure that these rewards are delivered to affected Alliances. Please do not change Alliances until your rewards are delivered.
The worst customer support ive ever received
2 weeks go by and my darn profile is still muted when i asked for you to investigate you did but never told me why or how i'm muted. I asked why you couldn't tell me you guys were just like we can't tell you why. Now i'm very confused i asked a question answer it like a regular person would. Why am i muted ? Give me an answer its that simple. The customer support is terrible and very unprofessional. If you can't tell me why the profile is muted then unmute it stop fooling around and start getting serious. 2 weeks...2 darn weeks I've waited to be unmuted and nothing...the sad part is this has happened before. It's random ...disrespectful and very confusing...i have apps to talk to people who i have in ally. But why am i muted? Is it cause i got censored or what? Cause if that's the case your censor is terrible and you need to get rid of it. Cause it doesn't censor bad words as far as i can tell from global. But innocent words like i am, it, me, I , i could go on. But I'm convinced your company is out to get me and provoke me to buy something. I do not particularly care for it or condone what your doing. I'm not the only one who got randomly muted either with no explanation. Half my friends on my friend list are also muted....cause of how horrible the censor is? Maybe to instill fear in me and my friends? Whatever you guys are doing ..its wrong and very irresponsible. I love the game but come on something has got to give get better customer service and explain things like a reasonable company would. I apologize if i sound frustrated but its just ridiculous and i'd like help if you can..i did support and it was useless so don't tell me to go there. Help please i just want a good day with your game for once.