My units are gone

Hercoholic

I didnt used a single unit but its reflecting wrong i had 4.8k units now its showing up 1.8 k wheres my 3k units

BringPopcorn

Account sharing red flag..

Hercoholic

Means what

Hercoholic

Can u help me i dont know how to get in touch to raise this issue to kabam

BringPopcorn

Open a ticket.
Kabam wouldn't make your units just disappear.
Someone bought something.. 3k seems like 10 crystals or something...

Milan1405

Someone once told me that a cosmic ray could technically cause that to happen, (the chance of which is ridiculously small ofc) is that true? I know a cosmic ray once affected someone's Super Mario 64 speedrun by causing a cosmic bit-flip. @DNA3000 is probably the person to ask here though as he is smart and I am dumb.

DNA3000

Milan1405 said:

Someone once told me that a cosmic ray could technically cause that to happen, (the chance of which is ridiculously small ofc) is that true? I know a cosmic ray once affected someone's Super Mario 64 speedrun by causing a cosmic bit-flip. @DNA3000 is probably the person to ask here though as he is smart and I am dumb.

It is a rare occurrence that can happen. Computer memories are basically buckets of charge. Bucket has charge, that's a one. Bucket empty, that's a zero. Sometimes a high energy cosmic ray or some local source of radiation causes a high energy particle to strike a memory cell and flip its state from one to zero or vice versa. Sometimes this error can be corrected by the computer on the fly (using error correcting memory), but sometimes the change isn't caught and results in some data being changed in a permanent way in the computer software.

How likely this is to happen is something you can judge by asking how often players discover their names are suddenly different. Radiation doesn't aim at units: it is equally likely for radiation to strike a bit storing your units, or your crystal shards, or your alliance name.

DNA3000

Hercoholic said:

Means what

They are suggesting that the 3000 units isn't just suddenly missing, but was used to buy a 3000 unit offer. Possibly because you've shared your account login details with someone else and they logged into your account and spent the units. If this is the case, you're not getting them back, because account sharing is against the rules, and you are solely responsible for anything that happens in your account. There's no excuse that someone else did it, because no one else should ever have access to your game account.

If you did not spend them yourself accidentally and you did not share your account with anyone else, open a support ticket with Kabam and explain your situation.

Milan1405

DNA3000 said:

Hercoholic said:

Means what

They are suggesting that the 3000 units isn't just suddenly missing, but was used to buy a 3000 unit offer. Possibly because you've shared your account login details with someone else and they logged into your account and spent the units. If this is the case, you're not getting them back, because account sharing is against the rules, and you are solely responsible for anything that happens in your account. There's no excuse that someone else did it, because no one else should ever have access to your game account.

If you did not spend them yourself accidentally and you did not share your account with anyone else, open a support ticket with Kabam and explain your situation.

Or maybe the impossible happened (or at least, the seriously unlikely). Maybe a memory cell was indeed hit by some ionising radiation and some zero flipped to a one. And those units have vanished and are lost to time...

DNA3000

Milan1405 said:

DNA3000 said:

Hercoholic said:

Means what

They are suggesting that the 3000 units isn't just suddenly missing, but was used to buy a 3000 unit offer. Possibly because you've shared your account login details with someone else and they logged into your account and spent the units. If this is the case, you're not getting them back, because account sharing is against the rules, and you are solely responsible for anything that happens in your account. There's no excuse that someone else did it, because no one else should ever have access to your game account.

If you did not spend them yourself accidentally and you did not share your account with anyone else, open a support ticket with Kabam and explain your situation.

Or maybe the impossible happened (or at least, the seriously unlikely). Maybe a memory cell was indeed hit by some ionising radiation and some zero flipped to a one. And those units have vanished and are lost to time...

The prvbadilty thct vhis hapqens okten enoygh tx do tfis at a nqticeablc wate is qretty luw.

Milan1405

Lol. That made me laugh

Milan1415

Hercoholic

I just saw i got 10 team revives and 30 percent boosts i didnt buy that offer who could have done i didnt shared anything to anyone could u help to raise ticket

Hercoholic

Where to go to raise ticket

Hercoholic

@DNA3000 thankx as i can see i didnt given my details to anyone nor i purchased that offer ,dont know how it happend i am not understanding how to raise ticket where to go can u tell me

Hercoholic

Thanks to everyone and kabam they refunded the amount ..glad with the response

ShuGokis

Now we wait for the post about being banned for account sharing

Jefechuta

Maybe you bought something by mistake, I accidentally bought one of the offers that pop-up sometimes, but I mean, you see it immediately, its rare that you didnt notice it when you did it

Jack2634

i used to miss click bought a 5 star rank 1 to rank 2 pop up bundle and just like that, dumped like 3000 of my grinded units into a trashcan. Maybe you missclicked some bundle ?