Can't collect completion rewards for act 8

I just beat 8.4.6 boss but my game has glitched and I can't seem to move past the boss tile. When I try to tap the last tile, it just disconnects me from game and then consume energy as well. Anyone else had this issue?

Comments

SukhjeetØØØ

Captainaiden

you can't go up to the last node?

Furrymoosen

Have you hard closed and restarted the app?

SukhjeetØØØ

Yeah I can't go to the last node. I already tried reinstalling the game, same problem

Captainaiden

Yeah I can't go to the last node. I already tried reinstalling the game, same problem

Do ticket bro

KabamDORK

Please send in a ticket and let me know how it goes!

Jepsum

I hit the same issue with 8.4.6. I filed a support ticket and was told the information was forwarded to the Game Team. In the meantime, I guess my guys are locked in the quest.

SummonerNR

(copied)
Someone else, but doing 8.4.1
But seems to be clarifying that it is NOT that the game “won’t let you click and advance” to last node.

@KabamDORK
Rather, that the “Waiting / Connection” symbol appears, and the game is stuck doing some Processing.

Yesterday I completed 8.4.1 Aegon boss but whenever I try to click on the final tile it starts doing the white circle with the WiFi sign.
I tried deleting the app and restarting. I tried it on a different phone. It won’t work and I’m still stuck.

I’ve contacted support and they were not helpful. My ticket number is 637056.

I have items expiring and I need someone from Kabam to just help me by moving me to the last tile in this quest.

Support should be able to advance you to last node.
**Well actually, GIVE you the Rewards, mark it as Complete, and remove your champs from that quest then.
(Probably won’t get any 22-hr EQ Completion points, or “complete a quest” objective, but at least will count for what really matters that it counts for)

Shabbos

Thank you SummonerNR should I open a new ticket and ask them to give the Rewards, mark it as complete, and remove the champs from that quest? They stopped responding to the original ticket.

ericong77

Have you try tap the Autoplay?

Shabbos

I submitted a new ticket asking them to give the quest rewards and mark the quest as complete. Ticket #637292

Jepsum

I tried it and Autoplay gives the same result as explicitly clicking on the final node.. spinning connection/wifi icon and then disconnect.

Shabbos

I just tried it again and it went through. Don’t know if someone at Kabam fixed something or if it just randomly works sometimes