If you mean, you DID get the game mail rewards message, but it appeared “chopped off” halfway down the page, and so could not see any Rewards or Claim button (for those that had downloaded the new monthly update).Some ppl have shown similar game messages.Supposedly still scrollable (UP) to see the rest of the message.**or, just go to your STASH - REWARDS, and the items should be able to be Claimed from there.