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**Subject: Formal Appeal Against Unjust Account Suspension**
wttb
Member Posts: 1
To Kabam Customer Support Team,
I am writing with profound indignation and disappointment to formally appeal the **unwarranted suspension** of my account two days ago. As a **longtime loyal player** of *Marvel Contest of Champions (MCOC)*, this ban not only tramples on my personal integrity but also inflicts grave harm upon the community of players who have supported Kabam for years!
### I. Ironclad Proof of Innocence
1. **Full Compliance in Device & Installation**
- **Exclusively played on iOS devices** – never used Android devices or emulators;
- **Sole download source: Official Apple App Store** – absolutely no third-party platforms/cracked channels;
2. **Zero Tolerance for Cheating**
- **Arena/Star Currency Farming**: Never used auto-scripts/tap-bots to manipulate results;
- **Zero Violations Across All Modes**: Including all Quests, Battlegrounds (BG), Alliance Wars (AW), etc. – every battle was manually fought, every victory withstands scrutiny!
### II. Condemnation of Unjust Treatment
1. **Years of Devotion Brutally Dismissed**
- I master every hero’s skills and storyline – even creating fan art – **yet this passion is now humiliated by system errors!**
- Consistently advocated for a **fair gaming environment** and reported cheaters – only to become a victim of Kabam’s "banhammer"!
2. **Paid Player Rights Ignored**
- Participated in **multiple purchase events** – is this how Kabam treats supporters?
- When loyal players face **"indiscriminate bans"**, customer channels remain unresponsive! Is this your "player-first" policy?
### III. Critical Questions & Demands
> When a player with **zero violations + consistent spending + proactive community stewardship** gets permanently banned due to system flaws –
> **Has Kabam’s detection become a tyrannical tool of "killing a thousand innocents to catch one guilty"?**
**I Demand Immediate Action:**
✅ **Unban my account within 24 hours** with written apology;
✅ Provide **timestamps and screenshot evidence** of alleged violations;
✅ **Publicly upgrade anti-false-ban systems** to protect legitimate players!
If core players abandon MCOC due to technical failures, what will sustain the game’s reputation? Do not let "anti-cheat justice" become the noose that strangles the game’s future!
**Urgently awaiting tangible solutions!**
Sincerely,
I am writing with profound indignation and disappointment to formally appeal the **unwarranted suspension** of my account two days ago. As a **longtime loyal player** of *Marvel Contest of Champions (MCOC)*, this ban not only tramples on my personal integrity but also inflicts grave harm upon the community of players who have supported Kabam for years!
### I. Ironclad Proof of Innocence
1. **Full Compliance in Device & Installation**
- **Exclusively played on iOS devices** – never used Android devices or emulators;
- **Sole download source: Official Apple App Store** – absolutely no third-party platforms/cracked channels;
2. **Zero Tolerance for Cheating**
- **Arena/Star Currency Farming**: Never used auto-scripts/tap-bots to manipulate results;
- **Zero Violations Across All Modes**: Including all Quests, Battlegrounds (BG), Alliance Wars (AW), etc. – every battle was manually fought, every victory withstands scrutiny!
### II. Condemnation of Unjust Treatment
1. **Years of Devotion Brutally Dismissed**
- I master every hero’s skills and storyline – even creating fan art – **yet this passion is now humiliated by system errors!**
- Consistently advocated for a **fair gaming environment** and reported cheaters – only to become a victim of Kabam’s "banhammer"!
2. **Paid Player Rights Ignored**
- Participated in **multiple purchase events** – is this how Kabam treats supporters?
- When loyal players face **"indiscriminate bans"**, customer channels remain unresponsive! Is this your "player-first" policy?
### III. Critical Questions & Demands
> When a player with **zero violations + consistent spending + proactive community stewardship** gets permanently banned due to system flaws –
> **Has Kabam’s detection become a tyrannical tool of "killing a thousand innocents to catch one guilty"?**
**I Demand Immediate Action:**
✅ **Unban my account within 24 hours** with written apology;
✅ Provide **timestamps and screenshot evidence** of alleged violations;
✅ **Publicly upgrade anti-false-ban systems** to protect legitimate players!
If core players abandon MCOC due to technical failures, what will sustain the game’s reputation? Do not let "anti-cheat justice" become the noose that strangles the game’s future!
**Urgently awaiting tangible solutions!**
Sincerely,
5
Comments
In either case, this complaint is unactionable.